Rating: 4 stars
Once configured, it works pretty slick!
We bought it but also got a refund after the register codes didn’t take and had to track down the owners to get money back.
This really could have been a great plugin. we are still using it, but manually copy and pasting to google calendar.. until we find something as easy to use and has all the options.
Rating: 1 star
From their email to us:
Note: In the new management, Ultimate license is valid for 1 year (before it was life time). This is done to make sure the business continue to exist and we provide continous improvements.
With that kind of support, how long do they really expect to exist?
]]>Rating: 1 star
I had a problem with the plugin and got immediate support. It was resolved within 10 minutes. So the support was great in 2021.
Now it is 2022, and there is a new owner. I recommend that you stop using this software. It is vulnerable and the license unilaterally changed from lifetime to 1 year.
]]>Rating: 1 star
As a free plug-in, this is great. As a paid plug-in, not sure.
I decided that I wanted the advanced functionality and bought a lifetime license. Right off the bat, I had a question and submitted a support ticket. It has been two weeks and they have not even marked the ticket as read. I tried finding another way to contact the support person/team, but the only way is a ticket (and the ticket is not answered).
As a free plug-in, this is fine, as a premium plug-in, just be sure you won’t have any questions. I don’t even see a way to refund this plug-in within the refundable window without being able to talk to someone. Perhaps my problem/question is really easy to answer, but I don’t know because of no response.
Pro tip to all, don’t buy any plug-in without ample contact methods available.
— Update Jan 2022.
So, I never got any response from my support questions 6 months into having paid for the plug-in, but I did get an email from support because they were changing things. Apparently, I bought a LIFETIME license and they will only honor the LIFETIME license for 1 year. I paid excess money for a LIFETIME license, yet I am only getting a year. It would have more financial sense to have me only pay the 1 year fee. They totally just pocketed the extra money. I do not trust these people; I do no recommend you do either. It is not a safe idea to build your appointment based website off of a company that will not stick to it’s word.
Rating: 5 stars
I just purchased the unlimited license for this plugin to use on my clients’ websites and I have found it to be a great plugin. When I’ve contacted support, I got a response right away even before purchasing. The documentation is thorough – I was experiencing a display issue, but I found the solution in their documentation and it was super easy to fix. The plugin has a lot of features, and it has a nice front-end appearance that makes it easy for people to book appointments. After looking at a lot of the other options for booking appointments, this I felt was the best value in terms of cost and features. I seriously don’t get why it has so many bad reviews, it has worked fine in my initial tests with the free version, and the paid version I’ve found to be working so far without any issues.
]]>Rating: 1 star
We were using Booking Ultra for many years (free version), after upgrading our site the support did not even reply how to transfer all old appointments.
We bought also the pro version for 200 € and tried to set it up. In the Booking Ultra Pro version you have to add your domain to your account – also this was not possible. Support even didnt reply till now. In my Eyes this plugin should be removed from the WordPress Plugins!!! 30 days money back guarantee ? also no reply… NO MONEY BACK! Do not buy this plugin! Also i will report this plugin now to the www.remarpro.com site!
Rating: 1 star
What a bad plugin….
The way in which it calculates things is foreign to all…i want to have an a booking with 1 tennis court with n people, cant do it…there seems to be no way in which the calculation is true to what i can do….
can i delete categories….no,
can i delete services …. no,
can i get a reply to a support ticket … no,
can i alter a form and remove fields to make it normal conversation …. no,
can i make a new booking form…not really,
cant make sense of the short codes…ah cant use any field from forms…
All in all, i have wasted 10 days trying to get this thing to work, as my client has purchased the BIGGEST price version.
IMHO please DONT PURCHASE
]]>Rating: 5 stars
This is a great plugin, does everything we need for our booking system. Its simple to use and looks very professional. When we have encountered issues, the support team have been fantastic. They are very responsive and work tirelessly to ensure that a solution is found as quickly as possible. This is a fab plugin and it has a great support team behind it.
]]>Rating: 1 star
I bought the paid version and never received anything. I filed a support ticket, followed up on it and nothing. No one is there.
]]>Rating: 1 star
I bought this plugin for my website and it does not work as advertised.
I wrote to their support and when I go to the Plugins area it is still unassigned after a week of receiving the ticket. I requested a refund and you can guess…no answer.
Is this a scam plugin? Is “plugins area solutions” for WordPress in it too?
Where can I report these companies? Someone?
]]>Rating: 1 star
Open a ticket 4 days ago, no answer….i asked for a refund….this is not possible….still no answer….Terrible plugin customer service
]]>Rating: 1 star
I have 2 tickets, one 3 months old and another 4 months, open with support. No response. I have the paid pro subscription.
]]>Rating: 1 star
Didn’t expect to be back to do a review after 1 year of using it. We manage to set it up last time without any support. The plugin seems to have an error now which we sent 2 support tickets on a different day since we do not want to be seen as spam. Both haven’t got a reply even after a few days. Is the company still even alive? If I had known this company gives such poor support I would have canceled them from day 1. This is thrash! Can somebody teach me how to give it zero star?
]]>Rating: 5 stars
The plugin is outstanding. It Just need some tweks on the Português market, but It is the best on my location.
Multi language support.
I love it
]]>Rating: 5 stars
Having testing at least 10 others plugins, i say this is by far the best.
Well structured, escalable, estable and responsive support
Congratulations
]]>Rating: 1 star
I have sent message to their pre-sale support to ask for info before buy their plug-in but nobody answer.
I think the developer dropped this plug-in already.
]]>Rating: 5 stars
Great alternative to Bookly plugin which is Buggy and expensive.
For $49 it’s a reasonable pluing for managing my private português classes online.
I can also manage mu staff members, Just need a better comisson module
]]>Rating: 5 stars
I am having a great experience with this plugin so far.
There was a compatibility issue with my theme, the guy on the support resolved the issue in the same day.
Thanks, i recommend it
]]>Rating: 1 star
Plugin worked for my needs, but after transferring to a new host provider my plugin would not re-validate saying my key had “expired”. Support has not responded to my ticket in over a month. Buyer beware.
]]>Rating: 1 star
The widget doesn’t work with google calendar, google calendar no accept BUP, no support and no Money Back Guarantee, so you paid for nothing and nobody want to help.
]]>Rating: 1 star
Terrible company. Quick to charge credit card but no response to support ticket regarding fatal error. Need to initiate chargeback now.
]]>Rating: 1 star
I had an issue when I first used the plugin a year ago and had a terrible time trying to get support. A year later, they charged my card for another $50 but didn’t renew the subscription. I can’t use the product. They won’t answer my support ticket. Looks like I’m going to have to initiate a chargeback. Stay away from this plugin!
]]>Rating: 1 star
Bought the premium version and No satisfaction. Never worked.
]]>Rating: 4 stars
I had to switch my theme, support helped me to migrate, i saved lots of money, so.. thanks for that.
I recommend, i rate it 4 stars just because i could not keep my old theme, either way, the plugin works like a clock
]]>Rating: 1 star
Good plugin but when you have a problem support will take weeks to answer and makes this plugin unusable! Save yourself a lot of time and money and shop elsewhere. Now that I did I have found a few ones that are better. Wish I had of looked before.
]]>Rating: 5 stars
ótimo plugin, Bueno bonito barato.
It’s outstanding for portuguese classe rooms
Congratulations.
Thanks for your help,
Luiza
Rating: 5 stars
I purchased the Personal for my clients and have been deeply disappointed. I have sent two tickets on after a week and then sent a second 2 wks after that, I have heard still no response (your tech support is terrible). I think it’s ridiculous that I buy your product and I don’t get the necessary clarifications? I want a refund!!!
]]>Rating: 5 stars
Works great, suport amazing, what else can i ask? It’s Just $49.97 a bargain.
I recommend
]]>Rating: 1 star
I purchased the Lifetime License 3-4 weeks ago but the plugin doesn’t seem to have the granularity I expected from the Pro version.
I contacted support to see if I was missing something…. no response!
I contacted support again to ask for refund as I’m not happy at all with the product OR the support especially after purchasing a lifetime license. Still no response!
The support forum is the only way to contact them but there’s never a reply so this is the only other place I can find that they might take notice.
I want my refund please!
]]>Rating: 1 star
Как-то всё сложно и даже коряво. В итоге даже не завёлся. Написал, что у меня, видите ли, чего-то не хватает. Ну и хрен с ним. В мусорник.
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