Since the update to 1.1.15 i cant select any staff

Success Page for Free Bookings doesnt work – shows a clear page with “-1”

no email for booking is send.

Hi,

The phone number of the client does not show in the calendar’s appointments (when you click on any reservation, in the Calendar).

We need the client’s phone number. It’s the most basic thing, to have the client’s information in his appointment details.

Could you please provide the php code and the php file to modify to fix this?

Thank you,

Appointments booked aren’t cancelling on the front end calendar, so double bookings or over lapping bookings can occur. This seems to be a new problem. All appointments are approved but aren’t greyed out on calendar.

Please could you help.

Hi is the Google calendar 2 way synch? or just pushes appoinments to calendar?

Hi,

It looks like we have a small problem here, in the last 2 months.
Is there any chance to fix it?

View post on imgur.com

Thank you

Parse error: syntax error, unexpected ‘)’ in /home/fidosfie/public_html/wp-content/plugins/booking-ultra-pro/admin/tabs/gateway.php on line 245
There has been a critical error on this website. Please check your site admin email inbox for instructions.

• This topic was modified 2 years, 3 months ago by Jan Dembowski.

just bought, seen all these bad support tickets, went to the site, there is no support, went to the actual developer website, just an email, but they have several new products, but the same is for support for any of them. I see the big picture hes too busy making money to respond and fix it.

An older topic regarding this issue was closed but the issue it’s very much still alive.

When submitting a form to schedule an appointment, this plugin throws a PHPMailer error. The solution was posted as a diff in an earlier (closed) thread.

machine:~/git/booking-ultra-pro$ git diff master classes/bookingultra.messaging.php
diff --git a/classes/bookingultra.messaging.php b/classes/bookingultra.messaging.php
index 65ec3bb..2cff504 100755
--- a/classes/bookingultra.messaging.php
+++ b/classes/bookingultra.messaging.php
@@ -102,8 +102,10 @@ class BookingUltraProMessaging extends BookingUltraCommon
                 
                // wp-includes/PHPMailer/PHPMailer.php
                                require_once ABSPATH . WPINC . '/PHPMailer/PHPMailer.php';
-                               require_once ABSPATH . WPINC . '/class-smtp.php';
-                               $phpmailer = new PHPMailer( true );
+                //require_once ABSPATH . WPINC . '/class-phpmailer.php';
+                               require_once ABSPATH . WPINC . '/PHPMailer/SMTP.php';
+                               require_once ABSPATH . WPINC . '/PHPMailer/Exception.php';
+                               $phpmailer = new PHPMailer\PHPMailer\PHPMailer( true );

• This topic was modified 3 years ago by superheroseo.
• This topic was modified 3 years ago by superheroseo.

Hello,

I have an error in the plugin when I click on submit to payment it gives a 404 not found error and a blank page. And also booking confirmation mail also not working.

I am a pro user with a lifetime membership.

Ticket #37917

account ID: 6762 | Your Package: Ultimate | Domain(s): unlimited | Start Date: 06/11/2021 | Expiration Date: Lifetime

I’ve added �� in the currency option and GBP in the Payment gateway and it works when going to payment via PayPal, then I allow the ‘Shopping Cart’ option and now PayPal has changed to dollars?
I can’t get it to change, I’ve deactivated all other plugins and changed theme, still the same result.

Hello,

I’m testing the booking ultra pro plugin and setup services and prices and everything but when attempting to test to book a slot it shows to select a provider and just shows “any” and doesn’t show any availability? How do I fix this so slots show up and bookings can be processed?

Hi, I have posted a request for support on your plugins area, also on your Facebook page and sent you messages but get no reply. I urgently need you to help me understand how to use the cost calculation option ‘Based on quantity’ for a service. I need to provide a cost based on the purchase of 4 x items that calculates a specific cost (e.g. if 1 item is ��8 then 4 x items is ��28 NOT ��32). Please can you assist as this is URGENT. Thanks. Neil

When logged in, go to this link

/wp-admin/admin.php?page=bookingultra

Scroll down. All of the days are off when looking at the Calendar.

Cannot add phone number under “Staff” screen.

Also, when you purchase PRO, the bar across the top selling the product does not go away, causing confusion.

Cannot delete services and cannot delete staff. Cannot up date staff. Certain items will not work.

Frustrating issues that need to be fixed.

hi there,

The cancellation link doesn’t work. When it is clicked it leads to a page which displays this simple message: error!

Check this link : https://uncafefrancais.com/?bupcancelappointment=2c4312d1f0d4ca36091f18526dbc7867_1606310272&bupid=151

• This topic was modified 3 years, 11 months ago by cedluck.

Hi,

I have found a wordpress 5.5 compatibility issue blocking me from upgrading our production site to wordpress 5.5 and latest booking ultra pro version:

When Booking Ultra Pro is trying to send out E-Mails after test user submits the booking form wordpress is showing a fatal error message. I have enabled the E-Mail setting “Send all Booking Ultra emails via SMTP” and email sending was working fine before upgrade to WP 5.5. and Booking Ultra Pro 1.0.81. All caching plugins where disabled for testing.

When enabling Debug mode wordpress shows following lines, indicating that there might be some code changes necessary to support wordpress 5.5:

Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /var/www/test-site/html/wp-includes/functions.php on line 4963

Deprecated: class-smtp.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/SMTP.php instead. The SMTP class has been moved to the wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /var/www/test-site/html/wp-includes/functions.php on line 4963

Fatal error: Cannot declare class PHPMailer\PHPMailer\SMTP, because the name is already in use in /var/www/test-site/html/wp-includes/PHPMailer/SMTP.php on line 30
There has been a critical error on your website.

Could you please have a look at this issue?

Hi,
I have two short questions:
1. Does your plugin integrate with WooCommerce?
2. Does the plug-in work with other payment gateways (I especially care about PayU)

Thanks in advance for your answer.
best regards
Peter

Good morning. I would like to submit my requirement and ask if it is possible to implement it with your software:

I have a driving school. My need is for students to book the course that is paid for in the office, therefore no online transaction is needed. These courses are for example:

Monday – Wednesday and Friday
15-16 17-18 18.15-19.15

A maximum of 7 participants are expected due to space constraints and coronavirus regulations. After the 7 participants it must NOT be possible to book in that specific session.

Students can register the day before, for the day after but NOT beyond. Therefore they cannot book for several days or on any day of the week, but exclusively for the day following the booking.

Would it be possible to put these limitations with your plugin?

If it were possible, and it would be very nice, the possibility of sending an SMS confirming the booking. Not necessary though.

I understand that this can be complicated and I thank you for your kind reply.

And sorry for my bad english.

Giovanni Fiorini

Ol��

I need help to tweak a theme to make It work with your plugin.

Can i get some assistance?

Hi Booking Ultra Pro Ultimate,

I purchased your product in October 2019.

I purchased the Booking Ultra Pro Ultimate product.

I have tried it with 2 websites.

It just doesn’t seem to include the 1st & Last name in email confirmations after a booking appointment is made (either in the email to the client or to the email sent to us as the Website owner). Instead of 1st name and last name the emails includes the text “TESTING OF APPOINTMENT BOOKING”

Here is the email text that the client gets:

***
TESTING OF APPOINTMENT BOOKING,

Thank you for booking Free 30 Minute Strategy Consultation. Below are the details of your appointment.

Appointment Details:

Service: Free 30 Minute Strategy Consultation
Date: Friday, 29 May, 2020
Time: 04:30 PM
With: Gary Leech
Cost: $0

Best Regards!
Web NT
0428 747 948
https://webnt.co/
***

Here is the text received by us as the website owner:

***
Hello Admin

A new booking has been received. Below are the details of the appointment.

Appointment Details:

Service: Free 30 Minute Strategy Consultation
Client: TESTING OF APPOINTMENT BOOKING
Phone: 0428747948
Client Email: [email protected]
Date: Friday, 29 May, 2020
Time: 04:30 PM
With: Gary Leech
Cost: $0

Best Regards!
Web NT
0428 747 948
https://webnt.co/

***

I think the above is not difficult to fix. But I do think it is an issue at your end with the code in the plug in.

If you could get back in touch with me on this as a matter of urgency. It looks quite unprofessional to not include the client’s name in the emails and to have the text “TESTING OF APPOINTMENT BOOKING” in the emails.

Hoping for your urgent reply.

Kind Regards,

Gary

Hi,

I purchased the Booking Ultra Pro Ultimate in October 2019.

I am needing customer support.

The customer support ticket system isn’t working.

I have tried logging in using my email address & Username, as well as trying to reset my password.

Nothing is working.

If you can please clarify the URL for logging tickets for customer support.

Kind Regards,

Gary

Check your help desk tickets.

You better get back to me or I’ll ask for a refund on both my products I’ve ordered with you!

Dean Sygrove

For some reason, my site removed me as a staff member in the Booking Ultra Pro plugin, as well as my available time slots for appointments. I added myself back, but now, my available times slots show up as UNAVAILABLE and crossed out. I’ve already paid for this plugin or I would be switching to Calendly.

Your help would be very much appreciated.

Could you please let me know How to create the api keys?

Quite liked this plugin had for two years but support is awful now just check posts. Avoid at all costs you have been warned!!!

Hi,

I made a payment to purchase the Professional version of the plugin in late Dec 2019.

It has been two weeks already now, however I could not receive any plugin download instruction. I have log tickets in your Plugin Area Support asking for assistance. However, no one has handled my request and I am really frustrated about it. This is a serious problem. And that’s why I am leaving a message here hoping you will see my case and allow me access to the plugin that I have purchased ASAP.

Hello, I hope you had a good xmas break.

I have two support tickets with you guys from a couple of weeks ago. -I’m guessing you might have a backlog of work to get through.

I can wait a little longer for a response, but an ETA when you might get a chance to look at it would be appreciated.

My support cases are 36445 and 36446.

Thanks in advance
Stel

Hi
We have an issue with the paid plug in not working with elementor building environment
It is crashing the page and unable to edit the page once plugins are active
Please advise how I can fix this issue

James

Ticket #36351

Please answer our ticket, we wait for your reply for now 3 weeks.