I add the authentication code and it takes a long time then it shows an x rejecting the authentication code. I have tried reconnecting with no luck. How do I fix this? Thanks

Couldnt verify submission -try reloading”

This is the error msg when they try to submit via the popuop.

Can this be fixed.

Could it be due to caching plugin as i am using wp rocket?

When i click on the “add new” link

the page just go to https://4dinsingapore.com/wp-admin/post-new.php?post_type=easy-opt-ins and nothing show up.

could it be due to conflict with existing plugin? how do I check?

I have successfully installed the plugin, inserted the shortcode into my theme and the form appears correctly. The only problem is that javascript does not work and therefore the emails entered are not stored. Do you have any advice?

The popup only fires on one page; https://www.thealchemyexperience.co.uk/my-account/

Could you let me know why?

Hi!

Recently we had problems with spanish characters in the registration. In the Aweber system, these are shown as incomprehensible text.

Regards,

Javier

When I click on add a form, nothing is showing up in the dropdown list

Click on – Get notified when we’re live.. that’s where the form needs to be.

When entering an email address in the form of a subscription and consent to subscribe. Statistics show that a person has signed up. And where is the email address of the person who signed up? Where are the email addresses? They are not here. Tell me where are the email addresses of subscribers?

Hi I have been using free version of your plugin for nearly one month it was working fine but suddenly its layout isn’t showing properly on mobile devices. Its not showing the close button. Kindly check it at the provided URL and help me

Regards,
Bilal Arshad

Hi,
I am having an issue with our side bar plugin, when you enter an email and click subscribe, the subscribe doesn’t load or do anything so no one is able to join our email newsletters. Can you please let me know how to fix this? Thank you.

I have the plug-in set to display the form once a month. To test I clear cookies and cache. When I go to the site, the form does not load but if I reload, it displays on the second page view. I’ve seen the behavior take 2-3 page views before it loads.

How do I fix that?

Greetings!

I’ve been testing out the plugin for the past 2 weeks and I’m not quite clear on some things:

It shows in my OptinCat stats that I have had 22 conversions. Does that mean people who have filled out the form, but not necessarily confirmed? (I have a double opt-in list) That number doesn’t equal my Aweber stats.

On Aweber, it shows that I have had 18 subscribers in the same time frame, (8 confirmed, 10 still pending.) 4 of those submissions have been through my sidebar form, and 3 have been through the subscribe page. While I have a “lightbox” form configured on Aweber forms, I don’t think OptinCat feeds through there because I have absolutely no submission stats there.

I’m just trying to figure out if the 22 conversions are actually feeding through to my Aweber list, and if so, how I can have verified proof of that.

Any help you can provide would be greatly appreciated. Thank you!

The “No CSS” option for Post Boxes is misleading, as it does create CSS for the elements, and gratuitously uses !important which is tough to override and use the “advanced coding” it says it requires.

I need a barebones version of this, literally just the fields and submit button, and I’m having a lot of trouble overriding the CSS that comes along with this, without dumping CSS directly into my template, as the Plugin styles are inserted into the template, not enqueued the typical way in WordPress.

• This topic was modified 6 years, 7 months ago by matthisamoto.

I’ve installed this plugin, created a sign-up form, tested it – subscription details of new subscriber in AWeber shows “Name Unknown”!
I have tried disconnecting the integration and reconnecting it a number of times.
I’ve contacted AWeber – this is their reply:

I can see the form is successfully connected to your AWeber account, however there is an issue with where the ‘name’ field is being passed to AWeber from Optin Cat. Unfortunately, they are a separate company, so I am not able to see the settings within this plugin and your website. I would recommend reaching out to Optin Cat directly to review the settings in the integration directly.

Any help would be greatly appreciated.

Having used Optin Cat plugin on other sites error free, I suddenly appear to be having a problem with my OptinCat forms on my new website. Every time I try to add a new email I get x Failed To Add User error, regardless of OS or browser, so it would appear to be a problem with the site/plugin, and not a browser/user error.

Can you assist?

Hello,
I just installed this plug-in and whenever I try to add a new forms it gives me an error
“This page isn’t working x is currently unable to handle this request.
HTTP ERROR 500”

Any ideas why this could be?

Many Thanks

• This topic was modified 7 years, 1 month ago by ellayafa.

Hello – how do I remove the email confirmation step? I would like automatic subscription without a separate email confirmation step, the way Aweber allows. Thanks!

I have a pop up linked to AWEBER.
I have the name and email fields active and would like an additional PHONE field.
How do I go about this?

Cheers.

I have a problem with the authorization process, that when I generate the code from the link and paste it in the box I get the red X mark.
I do paste as plain text
and I have uninstalled all other opthin plug-ins from the dashboard
Is there any thing that I can do to solve this problem
I run on WordPress 4.9.1
I also tried to re-install WordPress but noting have changed
help me please

Hi,

I encountered this error: “x Error: Can’t Add User” when one of my potential subscribers tried to subscribe using their email address.

What does this error point to, and how can I correct it?

Thanks,

Ben

Hi. I have an optin form set up at the bottom of all my blog posts. However, when someone inputs their email address, they are not being redirected to the page I have specified when setting up the optin form. Instead, all that happens is that a small tick appears on the submit button. Can anyone please help me to understand why? Thanks

Getting message “the uploaded file could not be move to wp-content/uploads”
No hosting issues, just installed another plugin, np.
Is it because I already have the free version?

Tried disabling All Plugins, pasting as plain text, deleting and reactivating the app from Aweber. Every time, I still get a red x after pasting the code.

1. I have multiple lists in AWeber. I don’t see how to connect the opt-in form to a specific list.

I have an error at the top that says no list selected. But I don’t see an option to select a list.

2. I am having authentification issues. My first form worked fine. But adding a second form never authenticated. Kept getting red X. I made sure it was a new code and pasted as text. Still not working.

Am I allowed to use two forms in the free version? If so, then it ain’t working.

Thanks.

• This topic was modified 7 years, 8 months ago by Steve.

Is there a way to track what page they were on when they signed up using the forms? I tried the tags but it doesn’t send the tags to the aweber email I receive when someone subscribes.

Hi,

When I put the authentification code in the box, it shows a red cross.

I red the previous topic about it, so I have :

• desactivated all my plugins, still not working.
• Changed my template to Twenty Seventeen, still not working

Could you help me ?

Hey @fatcatapps – we’re having issues with lists not showing up after providing a valid authentication. After entering the new code, the WP validation fails with the post to request available lists.

The payload is the following:

action:fca_eoi_aweber_get_lists
aweber_authorization_code: XYZ...
post_id:3311

No response is sent back and server logs show nothing. Is there a suggested remedy?

Using the aWeber Plugin.

When I enter the auth code it shows a red X next to the box, so I cannot select a list or carry on.

Please help

Plugin Version Version 2.0.0

I created a subscriber form, got the authorization code and selected the list.

For some reason, the list I selected and the option to select the list have disappeared from the form. I get the error that No List is selected.

Hoping for a quick solution.

Hello,

I can’t get the plugin to work on my new site. I have installed and activated the it. I built a form, added in the authorization code and got a small spinning wheel just to the top right of the text box where I entered the auth code. I get the feeling it never accepted the code for some reason, but on my site I get the error code “Optin Cat: Invalid Form ID” where the form should be.

Any ideas?

Thanks