Rating: 1 star
We had a client using this plugin, and paying for a Starter Plan license at $50/mo. Just received an email today (January 19th) that beginning February 1st the price of that plan will be DOUBLE, with the new pricing of $99/mo.
I understand that prices can increase, but to double your pricing AND not give significant advance notice is just outright inconsiderate.
]]>Rating: 5 stars
I’ve worked with Autoship for some time now and I can say that I’m quite satisfied with the product and what’s most important, the support.
The team is extremely serious with what they do and their ways of working are exemplary. Most of the times I am helped with issues and roadblocks and they’ve been very open to hear about new requests.
Highly recommended.
Alex.- MY DRAP
]]>Rating: 5 stars
This software is logical, well thought and well documented. The scheduled orders interface with regular orders so they are all in one place when we are ready to ship orders. This user interface is so easy for our customers to use that no one asked any questions, they just started using it and scheduling their orders. They have the most excellent support and make sure everything is working okay.
]]>Rating: 5 stars
We’re an agency and this is our go-to recommendation for WooCommerce subscriptions. Much more powerful than the other options and supported by a real business + team. Highly recommend!
]]>Rating: 5 stars
Wow, I’ve never had this kind of customer service before when purchasing a plugin. I’m still trying to learn the plugin but anytime I have a question or an issue, customer or tech support is very quick to reply with great detail. All who I’ve dealt with have been extremely helpful and professional. Top-notch thus far! As for the plugin, as I mentioned, I’m not super familiar with it, but it’s easy to set up for basic needs (got it up and running in less than an hour). There are tons of settings to customize it to your needs. Quality plugin, for sure! Thanks to Matthew and his team for all the guidance.
]]>Rating: 5 stars
Great AutoShip Plug-in and superior customer service!
]]>Rating: 5 stars
Our business would not be able to do what it does without this plugin and the AMAZING support staff. I can say that confidently. No autoship plugin compares.
Let’s just say that we have an incredibly complicated business model, and we’re fitting it all into a Woocommerce site. So much of our business is dependent on autoship, and an autoship process that is painless. Beyond that, we had a need for product MAP (first occurrence is one SKU, then we need it to automatically switch to another). Autoship Cloud now does that inherently. The user interface is great, and everything just makes sense.
But a great plugin can be mediocre if there isn’t impeccable support to back it up. I appreciate a well-thought-out, thorough email. Autoship Cloud’s support literally has the BEST support email structure. Bulleted, clear, concise, and they respond FAST. If you really need more help, you can have a video call with a member of their team. They’re great people, and they work to get you the easiest and cheapest solution. If you need something custom, they are extremely reasonable to hire to build that in. We had them do a little project for us, and it was painless and works perfectly.
Just get this plugin if you are needing autoship. Don’t even look at another.
]]>Rating: 5 stars
We’ve been considering Autoship for a couple years but could never find a plugin that would work for our business model. We found this one on recommendation and their customer service has been outstanding! I’m not techy, so I needed a LOT of help setting it up – and JR met with me several times and took me through the whole process to insure it was set up correctly. I highly recommend this!!!
]]>Rating: 5 stars
Qpilot has been extremely helpful & supportive throughout the various stages of support. I value their responsiveness and professionalism. Recommemnded.
]]>Rating: 2 stars
It’s not possible to cancel your account after signing up. I will likely have to cancel my credit card instead. I strongly advise you to stay away from inputing your card information.
I have emailed the developers about this, but have not gotten a response.
UPDATE: They emailed me back and have cancelled my account. Apparently you can not cancel online, you’ll have to email them. It’s usually a big warning sign when services don’t let you cancel online..
]]>Rating: 5 stars
Originally an Autoship for WooCommerce customer (The predecessor to Autoship Cloud), and have never looked back.
The support of the qpilot team is the best when I have any issues, where if it’s tiny or quite large, they are there to help. They are very clear when they send emails, allowing anyone, regardless of technical knowledge, to understand what’s going to, and what they need to do. As a system administrator, I have never had to deal with a company that is this good before.
Not just that, they always personally email you back, to see how you went doing any change or modification, cause they do actually care.
Thank you for allowing our business to grow!
]]>Rating: 5 stars
We are very impressed with the Autoship product – we believe it is an absolute must these days for any online retailer to succeed. We love its power and flexibility – we’ve canvased the market before choosing QPilot Autoship and we can tell you as of now there is nothing out there that compares or even comes close. What’s even more amazing is the support team!! Regardless of whether you are a large or small business, they give you the attention and care by spending the necessary time to get you set up properly, answering questions, and providing necessary resources. We are very happy with our decision in choosing Autoship and look forward to leveraging its power to provide us with an edge as we strive to build our online business. If you’re looking for power and flexibility backed by an amazing support team, then QPilot Autoship is the only choice for you. We highly recommend it!
]]>Rating: 5 stars
I am not the most WordPress savvy user. I just want to put that out there because I think that is relevant. Our site requires an AutoShip feature and the QPilot solution has been a great addition to our website. The few items that needed troubleshooting were due to things that I did, trying to “fix” my site. When the issues arose, QPilot was quick to respond to my questions and provide feedback on the same day when my scheduled orders weren’t working. It was fantastic customer service that kept me sane through a fairly stressful time. Thanks QPilot!
]]>Rating: 5 stars
I am using premium version of auto-ship, its good and support also very good:)
]]>Rating: 1 star
They should clarify that the plugin it’s only free to test
]]>Rating: 5 stars
Q pilot support team is the best!
They have coordinated with our developers and helped us to customize the code and resolve the issues.
I recommend Q- Pilot service and plugins to Everyone!
Thank you.
]]>Rating: 5 stars
We’ve run into some issues initially with this plugin, but over time it’s gotten to be really solid. If I had an issue, support was super helpful.
]]>Rating: 1 star
Inconsistent. Orders constantly fail even when manually adding the customers payment info.
]]>Rating: 5 stars
Autoship Cloud by Qpilot is a really great plugin. It is easy to use, to navigate, and it is visually appealing. Autoship processing runs smoothly for customers. In addition, QPilot Support is amazing to say the least. They are extremely helpful, very thorough in their explanations, and always willing to make requested improvement/additions to available functions and capabilities. My interactions with them have always been friendly and resolution-based. They also have an extensive help page that includes Support Docs that are as thorough as their support team. All in all, amazing plugin and support.
]]>Rating: 5 stars
Yeah this guys are pretty amazing. They have created a kick-awesome Plugin that does exactly what it suppose to do. Autoship will transform your business! But what’s even better is their support. They are there for you, don’t matter how small or large your issue is. They are attentive, effective and will follow up with you. And they do provide customizations! We couldn’t be happier! Highly recommended!
]]>Rating: 5 stars
We had some issues integrating Autoship into our website so I reached out to the tech support. They worked with so closely with me to fix the problem. They went into my website and FTP until we got everything fixed. Now the autoship plugin works and it’s so easy to use. Even if I get stuck, I have no fear because I know I will get 1st class support from QPilot.
I can’t say enough good things about QPilot. Thanks Devs!
]]>Rating: 5 stars
A lot of woocommerce plugins tend to have terrible support and terrible integration on a heavily modified shop even when you pay for them. Autoship Cloud and the Qpilot team provide an amazing plugin with some of the best support I have ever received. They are open to writing new functionality that you desire (you have to pay, but I never second guess their coding team). They have developers in the USA that write amazing, fast, and clean code and they will continue to support your custom modifications after its been paid for. These guys are top notch, you will not regret this plugin.
]]>Rating: 5 stars
This new autoship system is definitely worth it. I had questions regarding some custom rules for shipping, and the support was very knowledgeable and right on top of it. They even did a 30 min screen share with me to make sure I got the answers I needed.
]]>Rating: 5 stars
Great plugin that is always improving. Their customer support has been great and they respond with help/solutions quickly. Definitely recommend this plugin.
]]>Rating: 5 stars
Autoship Cloud is AWESOME. The plugin and integration with their system is top notch. The free trial allowed us to fully test out the functionality and we absolutely love what it provides. The integration with WooCommerce is seamless. It’s easy for customers to choose autoship options at checkout and manage their autoship shipments (including adding and removing products).
Not just that, their support is KILLER! Quick responses and they go above and beyond to make their product work for you. I hired their development team to extend the plugin and they did it for a great price, quick turnaround, and completely professional. A++++ for an awesome plugin (coming from a fellow plugin developer) and support. Thanks guys!
]]>Rating: 5 stars
Works as it should, and if there are any issues, the support is very responsive to fix it!
]]>Rating: 4 stars
I am now updating the plugin to 4 out of 5 stars. They have been VERY responsive to our requests and the plugin is working MUCH better than it did in the past.
Nice work guys!
Thanks
Rating: 5 stars
I switched from the WC Autoship Plug-in which was a complete disaster. The plug-in just stopped processing people’s orders, and their email about not updating the program further went to my junk folder so my development team spent hours troubleshooting. Eventually when the problem was identified we switch to this plug-in and my team refers to it like going from a Corolla to a Mercedes. The plug-in has great functionality and lots of options for my customers, but more than that the devs team is out of this world. Whenever I have a problem or question, they are on it right away. The transition of my second website to this plug-in had a very tight timeline, and the devs team responded to all of my concerns in under an hour. And on the day-to-day when I have suggestions about upgrading or improving their functionality on front or back end they are extremely receptive and try to implement when possible. I highly recommend this plug-in!
]]>Rating: 5 stars
I switched from another Autoship plugin on WordPress to Autoship by Qpilot due to continuous errors and I am so glad I did. The main reason I am pleased with Autoship by Qpilot plugin is the developers themselves. David @ Autoship by Qpilot has went above and beyond helping me “tweak” their plugin on my website. If I have ANY questions, David is prompt on helping me achieve my overall goal. Also, the developers are quickly adding new features to the already awesome plugin. Very satisfied and worth every penny.
Proud to be a customer. ~Brian S. Anderson, Happy Dog Cafe
]]>Rating: 5 stars
I have been using this since BETA and it works really well. The developers are going above and beyond to quickly add new features and improve. I am very happy with this Plugin.
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