Wonder if your paid Pro version works with Cloudflare R2? Thank you

Hello,

We want to optimize our images and convert them to WebP. What are the possible options and compatibility with your plugin?

On the other hand, we have WP Rocket installed, is there anything to take into account regarding caching issues?

Thanks, regards,

Miguel

• This topic was modified 3 weeks ago by mysuel.

Hello!

There are many drawings by the estonian artist on our site and we use your plugin for upload them to the cloud. But to organize them into folders, we use another plugin “FileBird”.

And recently the drawings stopped deleting. The delete button does not click. I disabled the folder plugin and the error still does not go away.

I conclude that your plugin is not working properly. What else can I do?

Thank you very much!

https://drive.google.com/file/d/1-IADnn_PS6bq6EpOqaXJIJnXbJu8lN9v/view?usp=sharing

Hi Is, there a way to exclude PDFs from offloading? I’m not able to embed them once they are on s3 bucket.

When I implemented the plugin the previous day, it worked perfectly. The next morning, it started giving an issue. I created this loom video to show you: https://www.loom.com/share/f324d2da1477490090b16eb32dc558c0?sid=7192e979-7f7f-41f4-9074-6ce480a2713c

The problem is this: Wheven a page loads, the S3 images load and appear for about 2-3 seconds then disappear. However, you’ll see that the images are still present. It just appears not to be there. You’ll see this when I right click in the video. Is this a bug, or an incorrect setting somewhere.
Is there a solution to this, please?

Hi, this is a pre-sale question. As the title says, is it possible to export/import configurations with wp-cli?

For the foreseeable future, WP Engine teams cannot log in to www.remarpro.com.

Where plugin updates are made available by WP Engine directly, plugins owned by WP Engine may be updated using guidance shared on their related web pages.

Hi, i have a few sites I’m using Amazon S3 with Large FS on WP Engine. I’m migrating to Pressable and don’t want to restore and/or download the previous buckets on WP Engine. I’d just like to migrate the site and then have this plugin connect to the preexisting buckets. Can I do this?

Hi there,

Thank you for providing such a great plugin. I am having an issue where the image urls are getting broken in the post edit screen but not in the frontend page also there is a url mismatch between both. I am currently using local to S3 url with the object version enabled setting. Can you please guide here. I’ll really appreciate.

Thanks!

• This topic was modified 1 month, 1 week ago by Yash Baldawa.

Hello, for some reason, my media files aren’t showing up in the media library, so WP Offload Media isn’t detecting them. However, I have thousands of articles using images that aren’t listed in the media library. Is there a way to sync those images that aren’t listed? Thank you!

Hello,
my plugin that helps me display many images can’t display a lightbox
because of a conflict with your plugin when the image paths change.

Can you tell me a way out?

Thanks!

WHat will happen with files if I decide to unistall the plugin?
Can they remain on the cloud?

Can’t see “London” Location for DO buckets?

Please add another endpoint or make it possibile to add custom like Cubbit DS3:
https://docs.cubbit.io/guides/s3-api

Hi there , Im using the plugin on a Mutlsite installation with no prlblem at all, from a while now. The Issue i have is, with Prefix to Bucket Path on the subsites, they appears with the actual route of the files of the sub site folder: “mi.bucket.com/site/2/xxxxxxxxxx.jpg”

O the main site its working fine and the general setting for the network are set to omit route, just the version is enabled. And files are generated right: “mi.bucket.com/xxxxxxxxxx.jpg”

So .. how can I tweek the plugin to respect the Network settings?

Regards

I added all of the config elements but on next steps (choose or create bucket), I am trying to choose our bucket but it is not seeing it and I am getting “Access Denied to Bucket” and “Error Getting Buckets”…

Does the plugin support roles based keys? Why would this permission error be happening?

followed the instructions to create a service account, added the snippet at the top of my wp-config and logged out to make sure the absolute path was correct. On the plug-in setup page, the snippet was recognized but it kep showing this Settings Locked- someone else has changed settings. Refresh the page. Kept refreshing and it would load for a moment , then show this Settings Locked toast notification. I then opted to try the “store key in db” option with the same results. There was no one else working on the site or changing any settings and I checked the google cloud console to make sure all my same settings were being applied as when I initialized it. Got too frustrated so deleted the plug-in (which I then had to go through and clean up the table it created in the db as well as some rows in other tables it had left).

any ideas what is going wrong if the key file is correct, the snippet in wp-config is correct, and when using the en storage option, the JSON key is correct ?

Hi, sorry I’m not the brightest, but I keep getting the error: Offloaded media URLs may be broken. An error was encountered while testing the domain:?Received 502 from endpoint

I would appreciate any help possible as to what I am doing wrong. Thank you very much.

Hello, I have some questions. I get the following messages in my installation. I’m testing to see if this plugin will help us move a few thousand images to GCS. But something doesn’t seem to work. The .json file was generated and placed in the root of the server. The path was placed in wp-config and these two errors appear:

“Media cannot be offloaded due to missing access keys.” Update access keys
“Media cannot be offloaded due to an unreadable key file.”

Is this due to a problem with the file’s read permissions or what other way could I see if I can fix this and do the relevant tests?

On the other hand, regarding the prices, I understand that it is for file uploads that vary. Does this number of uploads refer to a specific time range? Monthly? Annually? Please let me know.

This is a news website that is migrating to WordPress.

I look forward to your prompt response.

Hi,

My bucket is hosted by Linode, an S3 compatible service, but I am getting an “undefined” error when I try to connect, whilst having double checked the credentials to be correct.

Does this mean this plugin has no support for the Linode service?

Thanks,

Barnett

image can be uploaded but the object is not passed public-read ACL which resulted in image not being accessible by public.

It’s been working fine for years and all of a sudden, I got this issue. bucket policy has been untouched for a year so. The only change was update on AMI but AMI has been reverted back. The other sites with same updated AMI and same plugin are working fine.

I am using a free version(Version 3.2.5).

If anyone faced the same issue and managed to solve it, pls help!!

• This topic was modified 2 months, 4 weeks ago by almightyad.

Hi, I am offloading my image files to wasbabi but have noticed that webp and heic images and any related thumbnails that have been created by image optimization plugins are not being deleted from our server after being offloaded. Is there a way we can tell WP Offload Media to do this? I noticed previous support questions which mentioned using the tweaks file which I have installed – but not sure where or what to change. Thanks for your assistance.

Hello,
I am experiencing an issue with the plugin. I’ve connected the plugin successfully with Google Cloud Storage and tested it by creating a dummy post. The image associated with the post was uploaded to the cloud correctly. However, when I moved the post to Trash and then permanently deleted it, the image still appears in the media library.

My concern is whether the image data is actually being deleted from the cloud storage or not. Could you please confirm if the plugin is supposed to remove the image from Google Cloud Storage when a post is permanently deleted? If it should, is there any configuration or step that I might have missed?

Thanks

Every time I load a media item in my Admin section, there is a new amazonS3_cache entry made in wp_postmeta.

Each time, the meta_value is the same and these are all media media that have been deleted:

a:14:{s:79:"https://mywebsite.com/wp-content/uploads/2024/06/istockphoto-1190867531-1.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:89:"https://mywebsite.com/wp-content/uploads/2024/06/istockphoto-1190867531-2048x2048-1.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:95:"https://mywebsite.com/wp-content/uploads/2024/06/unpacked-boxes-in-middle-of-room-4246091.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:104:"https://mywebsite.com/wp-content/uploads/2024/06/unpacked-boxes-in-middle-of-room-4246091-1024x683.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:198:"https://mywebsite.com/wp-content/uploads/2024/06/cheerful-modern-male-and-female-in-comfortable-casual-clothes-unpacking-car-trunk-in-green-garden-of-new-house-while-moving-in-together-4246266.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:207:"https://mywebsite.com/wp-content/uploads/2024/06/cheerful-modern-male-and-female-in-comfortable-casual-clothes-unpacking-car-trunk-in-green-garden-of-new-house-while-moving-in-together-4246266-1024x683.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:108:"https://mywebsite.com/wp-content/uploads/2024/06/couple-using-laptop-in-room-with-packed-boxes-4245923.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:117:"https://mywebsite.com/wp-content/uploads/2024/06/couple-using-laptop-in-room-with-packed-boxes-4245923-683x1024.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:77:"https://mywebsite.com/wp-content/uploads/2024/06/Example-A-Roll-Image-1.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:86:"https://mywebsite.com/wp-content/uploads/2024/06/Example-A-Roll-Image-1024x793-1.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:65:"https://mywebsite.com/wp-content/uploads/2024/05/natures-02.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:62:"https://mywebsite.com/wp-content/uploads/2024/06/default.png";a:1:{s:9:"timestamp";i:1722553136;}s:67:"https://mywebsite.com/wp-content/uploads/2024/06/natures-02-1.jpg";a:1:{s:9:"timestamp";i:1722553136;}s:75:"https://mywebsite.com/wp-content/uploads/2024/06/natures-02-225x300-1.jpg";a:1:{s:9:"timestamp";i:1722553136;}}

I am unsure if this is working correctly due to the fact the image have been deleted and looking for guidance in an effort to stop unnecessary database entries.

Hello,

We have a big website with thousands of posts. Now these posts have thousands of post meta entries.

We’re facing slow queries from the following functions and that is also spiking CPU usage:

does_file_exist_local() – SELECT COUNT ( * ) FROM wp_postmeta WHERE meta_key = ? AND meta_value = ?

and

offload_duplicate_items() – SELECT m . post_id FROM wp_postmeta AS m LEFT JOIN wp_posts AS p ON m . post_id = p . ID AND p . post_type = ? WHERE m . meta_key = ? AND m . meta_value = ? AND m . post_id != ? AND m . post_id NOT IN ( SELECT i . source_id FROM wp_as3cf_items AS i WHERE i . source_type = ? AND i . source_id = m . post_id )

Is there any solution to this? We can’t reduce the number of posts and post meta entries. So either the queries need to be optimized or changed altogether and shifted to a new, properly indexed DB table.

Thanks

• This topic was modified 3 months, 3 weeks ago by Ram Shengale.

i am getting this issue

Delivery provider is connected, but private media is currently exposed through unsigned URLs. Restore privacy by verifying the configuration of private media settings.

i am using google cloud storage and i followed the same docs which it shows

I had previously been running the following code without issue:

wp_update_attachment_metadata( $attachment_id, wp_generate_attachment_metadata( $attachment_id, $saved['path'] ) );

after updating I am finding $saved[‘path’] equals something like:
s3uswest1://s3cname.com/content/uploads/sites/84/2024/07/22032030/name_new_image-512×512.jpg

and then when running the code it now gives the following errors:

[22-Jul-2024 03:20:34 UTC] AS3CF: Primary file /srv/users/cool/apps/wordpress/public/wp-content/uploads/sites/84/s3uswest1://sgfiles.gsmcdn.com/content/uploads/sites/84/2024/07/22032030/name_new_image-512×512.jpg for Media Library Item with id 159 does not exist

[22-Jul-2024 03:20:34 UTC] AS3CF: Primary file /srv/users/cool/apps/wordpress/public/wp-content/uploads/sites/84/s3uswest1://sgfiles.gsmcdn.com/content/uploads/sites/84/2024/07/22032030/name_new_image-512×512.jpg for Media Library Item with id 159 does not exist

Did the new update introduce a bug or am I not using this properly.

Thanks!

I have setup AWS S3 and have kept all the images on the AWS S3 bucket and now have installed the WP Ofload Media Plugin and have connected to the AWS S3 bucket where there are all images with the required folders of version ID and also the files inside those.

The website loads with the AWS S3 URL but with missing Version ID. Is there any way I can bring back the version ID of the S3 objects on the URL.

“https://ssffgxfx.s3.us-west-2.amazonaws.com/wp-content/uploads/2024/07/VERSION_ID_MISSING/dog-1024×768.jpeg”

while it should have been like this:

“https://ssffgxfx.s3.us-west-2.amazonaws.com/wp-content/uploads/2024/07/64735268/dog-1024×768.jpeg”

I have been using WP Offload Media and integrated with Digital Ocean to store images for my e-commerce site. It worked perfectly but now I want to move to the AWS S3.

These are the steps that I did.

1. Downloaded the folders and files and uploaded those on the AWS S3 bucket.
2. Updated the wp offload media by choosing the AWS S3 bucket
3. But the images are not loading on the website.

This is what I have found, in the previous website when the data/images were in Digital Ocean, this was the URL of the data. (This was working)

“https://cytebdhshoes.sgp1.digitaloceanspaces.com/uploads/2024/02/25165910/3.jpg“

And now this is when my images are on the AWS S3, the same URL is there (but the version ID is missing in the URL for the old images migrated from Digital Ocean to the AWS S3, and the version ID is present as a folder in the S3 bucket). [This is not working]

“https://cytebdhshoes-july-12-gensis.s3.ap-south-1.amazonaws.com/uploads/2024/02/3.jpg“

Please suggest a solution to this.

• This topic was modified 4 months, 1 week ago by 3ddd.

Hi,

I am not able to create any post or edit post.

whenever i activate offload media plugin getting error in console.

Error: Uncaught TypeError: wp.media is not a function

Its happening since i have updated plugin to 3.2.8 version.

I tried with rollback as well but not possible.