We have delisted Akeeba Backup from the WordPress Plugins Directory in 2015. As a result we no longer offer free of charge support through this forum in the WordPress directory.
To get the latest version of the plugin please go to https://www.akeeba.com/download.html
You can read the documentation free of charge at https://www.akeeba.com/documentation/akeeba-solo.html.
The documentation has troubleshooting information:
If you want to receive support from the developers you can purchase a subscription. The subscription gives you access to our support ticket system and the premium Akeeba Backup Professional version with additional features.
If you have found a bug —meaning that it’s reproducible across different sites and hosting companies— you can use our Contact Us page to let us know. Kindly note that if we determine that your report is not a bug but a generic support request we might not be able to reply to you, depending on time availability (supporting paying clients, addressing real bugs, and maintaining the software take priority).
]]>Hi,
When I try to activate the plugin I have this error:
Fatal error: Uncaught RuntimeException: Table ‘dizionari.dizio_ak_profiles’ doesn’t exist SQL=SELECT id FROM dizio_ak_profiles in /var/www/html/wp-content/plugins/akeebabackupwp/app/Awf/Database/Driver/Mysqli.php:530 Stack trace:
0 /var/www/html/wp-content/plugins/akeebabackupwp/app/Awf/Database/Driver.php(938): Awf\Database\Driver\Mysqli->execute()
1 /var/www/html/wp-content/plugins/akeebabackupwp/app/Solo/PostUpgradeScript.php(754): Awf\Database\Driver->loadColumn()
2 /var/www/html/wp-content/plugins/akeebabackupwp/app/Solo/PostUpgradeScript.php(518): Solo\PostUpgradeScript->migrateProfiles()
3 /var/www/html/wp-content/plugins/akeebabackupwp/app/Solo/Model/Main.php(468): Solo\PostUpgradeScript->execute()
4 /var/www/html/wp-content/plugins/akeebabackupwp/helpers/AkeebaBackupWP.php(223): Solo\Model\Main->postUpgradeActions()
5 /var/www/html/wp-includes/class-wp-hook.php(287): AkeebaBackupWP::install(”)
6 /var/www/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
7 /var/www/html/wp-inc in /var/www/html/wp-content/plugins/akeebabackupwp/app/Awf/Database/Driver/Mysqli.php on line 530
How can I do?
]]>I really love Akeeba Backup for WordPress. (Coming from Joomla, no surprise.) But I do have one big problem: when I restore a site online some – not all – background images don’t show. They are there, in the media folder. All I have to do is open the page and check the image. The image is there, when I re-save the page, no problem.
It happens a lot. Not consistent, usually background images. Seems like some localhost paths aren’t properly converted.
How can I correct that?
]]>Dear customer support,
i have 15 websites, all on the same hosting provider, in this case it’s a brand new wordpress installation, php7.2 (tried also with php7.1) no plugin installed, uploaded via ftp a new installation of akeeba, as soon i activate the plugin i get a white blank page and cannot go anywhere.
Need to rename the directory via ftp to deactivate the plugin and restore the admin panel.
I tried to see Error log from my hosting, but there is nothing that seems to be an error.
all the other settings are like other websites, can’t understand why is not working (also the template i already used on other websites).
any suggestion?
]]>Hello
I have this remain tables in database after uninstalling Akeeba:
wp_akeeba_common
wp_ak_params
wp_ak_profiles
wp_ak_stats
wp_ak_storage
wp_ak_users
Coming all from Akeeba ?
is some other than manual delete step useable ?
]]>I’m unable to connect to my database on my virtual machine where the site was developed on hostmonster. Here’s the error:
Database Restoration
Database error processing line 10
Database server error reply:
ErrNo #0
SQL=
Raw query text:
CREATE TABLE <code>#__commentmeta</code> ( <code>meta_id</code> bigint(20) unsigned NOT NULL AUTO_INCREMENT, <code>comment_id</code> bigint(20) unsigned NOT NULL DEFAULT '0', <code>meta_key</code> varchar(255) DEFAULT NULL, <code>meta_value</code> longtext, PRIMARY KEY (<code>meta_id</code>), KEY <code>comment_id</code> (<code>comment_id</code>), KEY <code>meta_key</code> (<code>meta_key</code>(191)) ) ENGINE=MyISAM DEFAULT CHARSET=utf8mb4I’m not quite sure what’s going on here; everything up until this point has worked flawlessly with Akeeba Backup. Please advise. Thanks in advance for your help ??
]]>I’ve been using Akeeba Backup on Joomla for years and I have to admit it, it’s the best backup tool I’ve used so far, when I saw it on wordpress, I almost couldn’t trust my eyes, so I had to verify it myself.
Now after installing it, I got the following message:
You are using an obsolete PHP version
Your site is running on PHP 5.3.29 which has stopped receiving security updates since Thursday, 14 August 2014. Using this on a live site is dangerous: unpatched security issues can get your site hacked. Moreover, we will only support obsolete versions of PHP for nine months since their end-of-life date. Therefore we will discontinue support for your PHP version on Thursday, 14 May 2015. We strongly advise you to ask your host to upgrade your site to PHP 5.5 or later.
I know it is a matter of security, but I remember that the last time I had problems with my php version, I noticed that my server always install php mods, I mean, it always updates the current php version, I’ve seen people on forums saying that people PHP doesn’t necessarily need to be the latest version (Example, upgrade from 5.3 to 5.5, instead of just updating the current version) to be secure. And the last time my server upgraded my php, I had some configuration issues.
Isn’t there another way of fixing this?
]]>I have a cron job defined for this plugin. It initiated the job but it get an error in the middle of the process. Has anybody tried cron job with WP? All of my Joomla sites cron jobs work fine.
]]>My image paths have lost / between the .com/wp also some links
eg https://suziecheel.comwp-content/uploads/2015/02/each-day-i-have-a-choice.jpg
Does anyone know a solution for this?
site is suziecheel.com and here is a page it is right throughtout the site
https://suziecheel.com/being-vulnerable-being-brave-showing-up-and-being-seen/
thanks
Suzie
Hi,
i migrate a website from validation server to production server.
Everything is ok, except that while i’m on admin side of website, and i click on Akeeba backup to see akeeba settings/backups, and so on…it returns me a blank page.
i’m still in the WP admin part, it is just a blank page where i should see everything about akeeba (buttons, text, etc…)
what could be the problem ?
thx.
]]>Hi,
I am Akeeba backup Version 1.2.1.2, on WordPress 4.1.
When I back up my site, I can’t find the backup file using FTP.
The output directory is set to: /wp-content/plugins/akeebabackupcore/app/backups, but there are only ‘.htaccess’, ‘index.html’, and ‘webconfig’ files in that folder.
When I click on ‘Manage Backups’, there are 4 successful backups listed, but these are not showing up on the server.
Can you help please?
Thanks, Alan
I received this error after installing this plugin:
Parse error: syntax error, unexpected T_STRING, expecting T_CONSTANT_ENCAPSED_STRING or '(' in /home/content/j/o/s/josephdc/html/demarkat/wp-content/plugins/akeebabackupcore/helpers/bootstrap.php on line 9
What does this mean, and how do I correct it?
]]>The “Installation” pages looked broken to me. They worked but somehow the code where showing.
]]>I just used Akeeba to backup two sites and managed to restore both to a different server.
In both cases the Theme specific settings were not migrated. The sites are completely broken and need to be setup again.
Also some plugin Settings Where not migrated.
I would have THOUGHT it just dumped the whole SQL db. Why did it miss some settings?
thanks
J
]]>I backed up two sites using Akeeba. And after restore noticed all the Greek articles at just showing ???????.
So I googled and found out I had to select Force UTF8 during restoration.
I deleted the DB and restored again, but still they are not displaying.
Did I do the backup wrong? or the restore.?
thanks
/J
]]>error message after installing/ activate akkeba backup from plugin
Parse error: syntax error, unexpected T_STRING, expecting T_CONSTANT_ENCAPSED_STRING or ‘(‘ in /home/projectz/public_html/chrisochoidis/wp-content/plugins/akeebabackupcore/helpers/bootstrap.php on line 9
]]>Hi, i am trying this plugin for the first time and after the installation and then in the Akeeba Backup option i get this warnings
Warning: array_shift() expects parameter 1 to be array, boolean given in C:\Inetpub\vhosts\web.sickgamers.net\desarrolloweb.sickgamers.net\wp-content\plugins\akeebabackupcore\app\Awf\Text\Text.php on line 242
Warning: array_shift() expects parameter 1 to be array, boolean given in C:\Inetpub\vhosts\web.sickgamers.net\desarrolloweb.sickgamers.net\wp-content\plugins\akeebabackupcore\app\Awf\Text\Text.php on line 242
Warning: syntax error, unexpected ‘)’ in Unknown on line 1 in C:\Inetpub\vhosts\web.sickgamers.net\desarrolloweb.sickgamers.net\wp-content\plugins\akeebabackupcore\app\Solo\engine\Platform\Base.php on line 151
Warning: Invalid argument supplied for foreach() in C:\Inetpub\vhosts\web.sickgamers.net\desarrolloweb.sickgamers.net\wp-content\plugins\akeebabackupcore\app\Solo\engine\Platform\Base.php on line 154
Warning: file_exists(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\web.sickgamers.net\desarrolloweb.sickgamers.net\wp-content\plugins\akeebabackupcore//app/C:/Inetpub/vhosts/web.sickgamers.net/desarrolloweb.sickgamers.net/wp-content/plugins/akeebabackupcore/helpers/templateswp/media/js/solo/gui-helpers.js) is not within the allowed path(s): (C:/Inetpub/vhosts/web.sickgamers.net\;C:\Windows\Temp\) in C:\Inetpub\vhosts\web.sickgamers.net\desarrolloweb.sickgamers.net\wp-content\plugins\akeebabackupcore\app\Awf\Utils\Template.php on line 120
Warning: file_exists(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\web.sickgamers.net\desarrolloweb.sickgamers.net\wp-content\plugins\akeebabackupcore//app/C:/Inetpub/vhosts/web.sickgamers.net/desarrolloweb.sickgamers.net/wp-content/plugins/akeebabackupcore/helpers/templateswp/media/js/solo/system.js) is not within the allowed path(s): (C:/Inetpub/vhosts/web.sickgamers.net\;C:\Windows\Temp\) in C:\Inetpub\vhosts\web.sickgamers.net\desarrolloweb.sickgamers.net\wp-content\plugins\akeebabackupcore\app\Awf\Utils\Template.php on line 120
I didn’t try any option yet, maybe the plugin work perfect but i want to solve this warnings first.
Sorry for my english and thanks in advance.
]]>Hi. I have been using Akeeba for about a week on this site
[https://skyplatpenthouse.com], backing up everyday. This evening I hit the Backup Now button in the control panel which took me to the “Start a New Backup page. Then I clicked the Backup Now! button and nothing happens. I tried to check the configuration and only get a page that tells me about all the cool things that Akeeba does. When I went to the configuration wizard I got a blank page with the date and time on it – that’s it. What happened? This is a really wonderful tool, and I plan on using it a lot. Can you help?
Thanks
]]>Hi,
i get some issues after upgrading to Version 1.2.0.rc3.
I′ve installed it on two pages and both of them are throwing a lot of “Invalid AJAX” errors and are aborting the backup-process after some seconds.
Are there any known issues like this or does somebody knows a fix?
Thanks for your answer.
]]>Hi,
after updating to 1.2.0 rc3 the configuration page only shows messages but not the actual configuration form to edit settings, only little blank space there. After deactivating the simplesharebuttons plugin it showed up again. We are using a premium version of this plugin (https://simplesharebuttons.com/plus/ latest version 0.5.0), don’t know if the standard plugin causes the same error.
Also the update deleted our Akeeba settings (that’s why I had to access the configuration), is that normal behaviour?
]]>Hi,
I have just pressed the link “update to 1.2.0.rc1”.
The result: broken Akeeba Backup page in WP.
Empty page, it sais only:
“ERROR! Could not load the backup engine; file does not exist. Technical information: Path to integration.php: /home/public_html/wp-content/plugins/akeebabackupcore/helpers Path to factory file: /home/public_html/wp-content/plugins/akeebabackupcore/helpers/../app/Solo/engine/Factory.php “
I do not wish to uninstall and re install Akeeba Backup. Can this
be fixed on another way?
this is the message I get when I click on the akeeba icon to the left of my dashboard.
ERROR! Could not load the backup engine; file does not exist. Technical information: Path to integration.php: /home/yogainmo/public_html/wp-content/plugins/akeebabackupcore/helpers Path to factory file: /home/yogainmo/public_html/wp-content/plugins/akeebabackupcore/helpers/../app/Solo/engine/Factory.php
]]>After i updated to 1.2.0.rc1 the settings page displays the following error:
ERROR! Could not load the backup engine; file does not exist. Technical information: Path to integration.php: /var/www/clients/client0/web6/web/wp-content/plugins/akeebabackupcore/helpers Path to factory file: /var/www/clients/client0/web6/web/wp-content/plugins/akeebabackupcore/helpers/../app/Solo/engine/Factory.php
PHP Version: 5.6.2
]]>Hello,
I managed to create a single backup manually but since then (3 months) nothing works anymore – and I mean NOTHING:
1. Can’t backup
2. Can’t update
3. Can’t uninstall
My Akeeba version is: 1.0.3
When I try to backup I get: directory is not writable. I tried to change permissions to 0777 but they always go back automatically to 0775. The directory itself is the right one – it exists and I didn’t do any site moving or restoring.
Any idea how I could fix that?
Thanks!
]]>When I try to check the “exclude directory” button for a directory called “manufacturing” (or any directory), I get the following error in a modal:
An error has occurred while waiting for an AJAX response:
An error occurred while applying the filter for "manufacturing"I thought it could be a permissions issue, but all directories are 0755 and all files are 0644.
I get the same result for files as well as directories, whether in summary view or browser view.
]]>I installed the core via WordPress PLugins, but there are no language files loaded as it seams.
I only get strings like ‘SOLO_MAIN_TITLE” or SOLO_MAIN_BTN_SUBSCRIBE.
How to activate langauge files?
]]>I installed the plugin and the dashboard is not accessible anymore.
After logging out of the site, I can’t even log in anymore.
My PHP version is 5.5.13
]]>Akeeba Backup is working fine. I’m not having any problems making or restoring backups. When I try to include another database in the backup, the admin screen goes blank. The left sidebar menu and top menus are still present, but everything else disappears. Any ideas?
WP: 3.9.1
PHP: 5.3.28
i just did a backup on 4.0 beta 2 and everything seems to have worked fine. i didnt test a restore. i saw another backup plugin that had a restore tester. didnt try it out or know how it works, but it seems like a good idea to test a restore w/o actually have to do a restore. how is 4.0 compatibility?
have you made any advancements into WP MU and the backups?
]]>