Hello,

There is a mistake on /wp-content/plugins/activecampaign-for-woocommerce/includes/orders/class-activecampaign-for-woocommerce-order-action-events.php on line 413.

A string is substracted from an integer causing a critical error.
time() – $last_synced > 120

Hi everyone,

I’m opening this thread to clarify how the ActiveCampaign plugin handles contact syncing after integration. Does it only sync contacts who have provided their consent (opt-in) for marketing, or does it also sync those who haven’t given consent?

Additionally, what specific contact details are synced between platforms, and is historical data included in first, initial sync?

Thanks in advance for your help!

Deniz

On a page, there are four ActiveCampaign forms in the sidebar. When I fill out the third form from the top, the page scrolls to the first form, and JavaScript alerts appear on the first form. The third form, which was previously filled out, appears to be correctly completed. Is this behavior normal due to the presence of multiple forms?

This plugin integrated with WooCommerce orders ? if yes then please explain how is possible?

Hello, thank you for your plugin!

We use wpackagist.org to install www.remarpro.com plugins via composer. Wpackagist looks at the version header of your plugin in the trunk and at the actual tags you have created in SVN to determine which versions are available. You don’t seem to use actual SVN tags, but you do have one really old tag 2012-04-10 in SVN. This causes wpackagist to display two version for your plugin (the one in the version header and that old SVN tag), which causes composer to think there is a newer version when you install the actual latest version, since 2012-04-10 > 8.1.13

So, may I suggest you remove the old tag?

There is a documentation of all events send by the plugin o Active Campaign? Thanks

We have been getting notification from our shared hosting that there is a high server load on our website, and has identified these URLs being hit which point to Active Campaign Plugin.

54.173.47.215 [www.ourdomainname.com] - [20/Apr/2023:16:22:07? 0000] "POST /?mbr=MBR.WH.1c90304[#####]3627d315e[#####]&appname=[accountname].activehosted.com HTTP/2.0" 200 24576 "-" "okhttp/3.14.1" | TLSv1.3 | 1.461 2.328 2.328 - W NC:000000 UP:SKIP_CACHE_SET_COOKIEDT

44.207.116.11 [www.ourdomainname.com] - [20/Apr/2023:16:22:07? 0000] "POST /?mbr=MBR.WH.1c90304[#####]3627d315e[#####]&appname=[accountname].activehosted.com HTTP/2.0" 200 24576 "-" "okhttp/3.14.1" | TLSv1.3 | 1.377 2.247 2.247 - W NC:000000 UP:SKIP_CACHE_SET_COOKIEDT

52.0.6.57 [www.ourdomainname.com] - [20/Apr/2023:16:22:07? 0000] "POST /?mbr=MBR.WH.1c90304[#####]3627d315e[#####]&appname=[accountname].activehosted.com HTTP/2.0" 200 53248 "-" "okhttp/3.14.1" | TLSv1.3 | 1.201 2.074 2.075 - W NC:000000 UP:SKIP_CACHE_SET_COOKIEDT

3.216.46.22 [www.ourdomainname.com] - [20/Apr/2023:16:22:08? 0000] "POST /?mbr=MBR.WH.1c90304[#####]3627d315e[#####]&appname=[accountname].activehosted.com HTTP/2.0" 200 53248 "-" "okhttp/3.14.1" | TLSv1.3 | 1.193 2.026 2.026 - W NC:000000 UP:SKIP_CACHE_SET_COOKIEDT

Is there any setting on the plugin or Active Campaign account that can reduce the frequency of these connection attempts? Or is this something else that isn’t related to the plugin.

Thanks for you any help you can provide.

Hi, could you make the plugin translatable?

Regards.

Jean

Hi team,

Is there a way to get the list of users which needs to be synced to the Active Campaign from the WordPress site?

When loading my page, it takes almost 1 minute before the whole page is loaded. In console I see: ” GET https://trackcmp.net/t_prism_sitemessages.php?trackid=xxxxxxx&prismid=xxx-xx-xx-xxx-xxxx&url=https%3A%2F%2FMYWEBSITE.COMl%2F net::ERR_ABORTED 504″ In the waterfall it shows it tried for 59 seconds to load this. In the plugin settings I do not have install code turned on. What is this error, and how do I solve this?

• This topic was modified 1 year, 10 months ago by jp5000p.

Hello Plugin Author,

I am a user of your plugin. I am eagerly waiting for the updation of your plugin. It needs to be compatible with the latest version of the WordPress 6.1.1

Please provide some information when it will be going to be compatible?

Thank you in advance.

• This topic was modified 1 year, 10 months ago by Priyanka Behera.

Hello.

There is a tag called 2012-04-10 in this repo – and its the only one.
Can that be deleted?

Tools that follows semver releases, thinks the 2012-04-10 version is newer than 8.x.x

Which is unfortunately because it ends up added the legacy tag to the websites.

The API connection for the plugin is broken. Now when I try to add an AC account I always get an error. “Access denied: Invalid credentials (URL and/or API key).”

I am trying to link the Request a Budgetary Quote button to an ActiveCampaign form, but it looks like the chat is being connected instead.
Also, how do I connect the Chat with an Engineer to the chat popup? Thanks!

Hello,

I have decided to create my newsletter through Active Campaign. So far I have had no problems with my pages on WordPress. However, since I added Active Campaign’s code to the WordPress page via the Building Block Code, it only lets me view it. Editing is no longer possible. As soon as I click on “Activate Visual Builder” on this page, nothing happens. The page loads and loads and loads. So I can no longer access the page to make changes. I had also tried to copy this page and create it as a landing page with Active Campaign included, but there I was faced with the same problem.

Since the page was working fine before, it must be Active Campaign. I can also create new pages without Active Campaign and they work fine.

I’m really getting desperate, I’ve searched all the forums but haven’t found anything. I have also installed the Active Campaign plugin, but nothing happens.

Maybe someone of you already faced the problem and has a tip.

Thanks and looking forward to your feedback!

Best regards,
Sandra

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hi,

last week, wp6.0 was release which is near to 5.9x.
but i see that ActiveCampgn plugin is compatible with 5.8 only.
so, what about 6.0 ? any plan , roadmap to make it compatible ? does it work even if support did not update the plugin page here ?

best regards

Dear WordPress users,
I am struggeling with the active campaign plugin. The E-Mail’s are not forwarded into my list in Active Campaign altough I have set up everything in Active Campaign properly (List, Automation etc.). I have already checked with the support of AC but they couldn’t help me. Apparently it is a WordPress problem. However, I have also checked the API connection and couldn’t find any problem.

Do you have any Idea how to solve it?

Thanky in advance.

Hi there,

We’ve used the ActiveCampaign to publish a number of forms throughout the website (using the appropriate shortcodes).

Some changes have been made to the forms in ActiveCampaign but the changes aren’t reflecting on the forms on the website.

I’ve tried clearing the cache, along with activating/deactivating the plugin and trying to update the settings in the plugin. Any ideas would be appreciated.

Thank you!

I would like to add tags via wordpress and it seems like that is supported by your plugin. Can you help with an example?

Here is the code from your plugin:

    function tag_add($params, $post_data)
    {
        $request_url = "{$this->url}&api_action=contact_tag_add&api_output={$this->output}";
        if ($params) {
            $request_url .= "&{$params}";
        }
        $response = $this->curl($request_url, $post_data);
        return $response;
    }

    function tag_remove($params, $post_data)
    {
        $request_url = "{$this->url}&api_action=contact_tag_remove&api_output={$this->output}";
        if ($params) {
            $request_url .= "&{$params}";
        }
        $response = $this->curl($request_url, $post_data);
        return $response;
    }

If I want to add and remove a tag from the current user?

Edit: Apologies you have more than one ActiveCampaign plugin… I will leave the below for reference for others.

See the PHP log below – this is coming up on checkout page and it’s filling up the PHP log file. Any insight?

[13-Nov-2021 10:29:19 UTC] PHP Warning:  Use of undefined constant WP_ENVIRONMENT_TYPE - assumed 'WP_ENVIRONMENT_TYPE' (this will throw an Error in a future version of PHP) in /home/customer/www/[removed]/public_html/wp-content/plugins/activecampaign-for-woocommerce/includes/events/class-activecampaign-for-woocommerce-order-finished-event.php on line 1014
[13-Nov-2021 11:06:05 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Activecampaign_For_Woocommerce_Sync_Guest_Abandoned_Cart_Command::generate_externalcheckoutid() in /home/customer/www/[removed]/public_html/wp-content/plugins/activecampaign-for-woocommerce/includes/commands/class-activecampaign-for-woocommerce-add-cart-id-to-order-command.php:99
Stack trace:
#0 /home/customer/www/[removed]/public_html/wp-includes/class-wp-hook.php(305): Activecampaign_For_Woocommerce_Add_Cart_Id_To_Order_Command->execute(Object(Automattic\WooCommerce\Admin\Overrides\Order))
#1 /home/customer/www/[removed]/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/customer/www/[removed]/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/customer/www/[removed]/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(386): do_action('woocommerce_che...', Object(Automattic\WooCommerce\Admin\Overrides\Order), Array)
#4 /home/customer/www in /home/customer/www/[removed]/public_html/wp-content/plugins/activecampaign-for-woocommerce/includes/commands/class-activecampaign-for-woocommerce-add-cart-id-to-order-command.php on line 99

• This topic was modified 3 years ago by kaepora.

Hi

Im considering you as our new email newsletter tool. ??

But I have some questions:
– Do you follow EU’s GDPR rules? (I’m especially thinking about subscribers data)

– What country do you send your data to? Is it an EU country and which one?

– Can I make a signup form to my wordpress website? And how? Is it a code?

– In the signup form: Will the user be able to sign up for different newsletters? (We have different e-mail lists – for example Partners I, Partners II etc. and we want the customer to be able to choose which newsletter lists they want to be on when they sign up through our website).

– If they unsubcribe to one newsletter list: Do they unsubscribe to all of the lists? Or do they only unsubscribe to one of the lists?

– How do I set up the newsletters? With drag and drop or coding?

– Can I add old subscribers to your e-mail system without them needing to confirm the subscribtion? (I have an e-mail list and if I want to change e-mail list provider I need this function).

Best regards
Sara ??

A few months ago we detected this bug with the integration of the plugin and WooCommerce. Sometimes, the webhooks “order.created”, “order.updated” or “customer.deleted” are disabled causing serious problems in the business.
Any idea what can cause this error?

When I put in Active Campaign in the Marking Calculator use my API Key and Account API URL I get error has occurred while saving Auto Responder.

It’s clear how disable ActiveCampaign CSS with this plugin, but is there also an option not to load the Google Font?

When I add a form with the shortcode it also adds a Google Font.

1. I created a AC form – which includes a Radio-List
2. Installed the AC plugin in WP – no problem (I am using Betheme themes)
3. Connected the form: with / without the option “Use ActiveCampaign’s form CSS”
> the preview in /settings /ac of the form looks just fine
4. added the shortcode of the form in a simple column item on a WP page

On screen, suddenly there is a “linebreak” after the radio-icon and before the label.

hi,

We are getting the following error with the latest version 8.1.4:

PHP Notice: Undefined index: tracking_actid in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/activecampaign-subscription-forms/activecampaign.php on line 910

This is the snippet:

$data = array(
        "ac_settings" => array(
            "tracking_actid" => $settings["tracking_actid"],
            "site_tracking_default" => 1,
        ),
        "user_email" => $user_email,
    );

PHP 7.4
WP 5.6

What would be the solution to that?

Appreciate your help.

Hi
We are using your plugin but we have got a really high server load. Does your plugin have an issue?

We are hosted at wp-engine and here are there information:

Offending request:

157137 /?mbr=MBR.WH.8cbdf256c9975f0e59fb8ba15798f4ca&appname=[account_name].activehosted.com
156724 /?mbr=MBR.WH.ec8af2cb6b09ecc44666744143c80093&appname=[account_name].activehosted.com
156642 /dev/?mbr=MBR.WH.91ca261aff84a10f5329eb8d882322d2&appname=[account_name].activehosted.com
156535 /dev/?mbr=MBR.WH.81a34fb0d26ff38784d9047a47b82e1c&appname=[account_name].activehosted.com
2565 /wp-content/plugins/premium-stock-market-widgets/ajax.php
933 /wp-content/plugins/MailRabbit/public/mrbt-webhook-activehosted.php
836 /dine-webinarer
787 /

Offending IP:

172308 34.233.54.78
169739 34.233.145.248
145568 34.233.239.23
143960 52.86.138.218

Offending user agent:

562847 GuzzleHttp/6.3.3 curl/7.61.1 PHP/7.2.34
386049 GuzzleHttp/6.3.3 curl/7.61.1 PHP/7.2.31
11805 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36

After the last update, I can’t figure out how to prevent AC from loading the form CSS. Before that I could do it by just disabling the checkbox in the plugin settings page. Maybe I’m missing something? Can you help me?

I occurred this error “Unable to submit your request. Please contact the website administrator.” when I submit the ActiveCampaign form.

Can you help me out with this error.

It seems strange that the first feature that was developed wasn’t the ability to auto import users!

It is strange that we can’t trigger users created in WordPress to auto import as a contact and to then use that as a trigger.

This is a fundamental part of every other CRM tie in we have seen. This seems like an obvious dropped ball to me.