Why Vendor can’t Products Edits?
-
Hey Dear,
I am Creating Online marketplace with dokan Lite. all Are Going Good, But I face a Great Problem. My Vendor can’t Edit Products From Their Dashboard.
How can I solve This problem
I am waiting for Your Positive response.
Thanks Ina advance.
The page I need help with: [log in to see the link]
-
NUTS. Now I need to review and redact all of @roshni07’s replies. I’ll ping the other support folks so I’m understood.
Please excuse me @wordpres4you while I have words with the plugin support and authors.
@roshni07 @nazmulhassann20 @wedevs @tareq1988 @rafsuntaskin @sabbir1991
For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.
As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.
There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.
- Ask for a link to the https://pastebin.com/ log of the user’s web server error log.
- Ask the user to create and post a link to their
phpinfo();output. - Ask the user to install the Health Check plugin and get the data that way.
- Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
- Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
- Ask the user for the step-by-step on how they can reproduce the problem.
You get the idea.
Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.
- The topic ‘Why Vendor can’t Products Edits?’ is closed to new replies.
