Conditional fields still printing inside email

  • Resolved Giovanni Invernizzi

    (@paperplanenan)


    6 years, 9 months ago

    Hello,
    here

    i made this form with 2 options:
    [group destinatario]
    [/group]

    [group destinatario]
    fields…
    [/group]

    [group ritiro-in-sede]
    fields…
    [/group]

    And i set email as follows:

    [destinatario]
    fields…
    [/destinatario]

    [ritiro-in-sede]
    fields…
    [/group]

    But I still get the email containing all fields wrapped in
    [destinatario]
    fields…
    [/destinatario]

    [ritiro-in-sede]
    fields…
    [/group]

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    It should be 

    [ritiro-in-sede]
fields…
[/ritiro-in-sede]

    instead of 

    [ritiro-in-sede]
fields…
[/group]
    Thread Starter Giovanni Invernizzi

    (@paperplanenan)

    Hello and thanks for your quick reply.
    I’ve corrected but i still get in my inbox:
    [destinatario]
    fields
    [/destinatario]

    and

    [ritiro-in-sede]
    fields
    [/ritiro-in-sede]

    I guess it’s probabily a compatibility issue with some other plugin.

    Plugin Author Jules Colle

    (@jules-colle)

    Probably. This looks okay now.

    Could you disable some plugins until it works, and then re-enable one by one, to check which plugin might be causing the error?

    Thread Starter Giovanni Invernizzi

    (@paperplanenan)

    Sure, I’ll do that and tell you wich one is causing the issue.

    Thread Starter Giovanni Invernizzi

    (@paperplanenan)

    Ok, the issue as i suspected comes from this plugin:
    contact-form-7-stripe-extension (there’s only a pro version)
    it adds an extra step to CF7 so that after completing the “usual form” you can access Stripe form to insert credit card data.
    Let me know if there’s anything i can do to halp you.

    Plugin Author Jules Colle

    (@jules-colle)

    Since it’s a premium plugin, they should have some premium support. Best ask them if they can fix it.

    My guess is that the stripe plugin is unregistering some hooks that I’m using.

Viewing 6 replies - 1 through 6 (of 6 total)
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