Comment Notifications…?

Hi @evelynmsdesigngraphicscom,
Thanks for your message.

Yes, you can do that.

Please follow this support doc to set-up comments emails correctly: https://betternotificationsforwp.com/documentation/notifications/types-of-notification/

And then please follow this support doc on how to set-up a notification: https://betternotificationsforwp.com/documentation/notifications/adding-a-new-notification/

Hope this helps.

Hello, @voltronik+

Thank you for the quick response and helpful links!

I have followed the provided instructions and was able to successfully create the “New Comment/Comment Awaiting Moderation Notification” email and have that go to my client by clicking the Checkboxes for “Send to Author” > Send this notification to the Author only & Do not send this Notification to the User that triggered it… Since my client will be the one who creates all Posts, I believe that is all I need to do – right?

I have also created the “Comment Reply Notification” email but it does not have either of the “Send to Author” checkbox options. Nor does it have the “Send To” option where I would choose my client’s WP level (right now that is set to “contributor”) – so I do not see how to force these emails to go to her, and not me.

I am at “admin” level and I have my email in the Settings > General > “Email Address” spot so that I get all other WP notifications.

Please advise…Thank you!

Hi @evelynmsdesigngraphicscom,

The Comment Reply notification is a transactional notification and will be sent to the original commenter when someone replies to their comment. More detail can be found here: https://betternotificationsforwp.com/documentation/notifications/types-of-notification/

Hope this helps!

Hi+
Thank you for the quick response and instructional link. I have followed that, but want to verify that only the Post Author will receive these emails (not the Admin-me) — correct?

Thanks!

Hi @evelynmsdesigngraphicscom,
The Comment Reply notification will depend on the original commenter.

E.g.

A user comments – this generates the ‘New Comment / Awaiting Moderation’ notification.
A user replies to the above comment – the user above is sent the ‘Comment Reply’ notification.

Hope this helps.

Wonderful! Thank you. Please consider this “resolved”.

Hi @evelynmsdesigngraphicscom,
Great, thanks.

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