Email Notification Not working

  • kanagarasu

    (@kanagarasu)


    7 years ago

    I have installed and I am using the WP Support Plus plugin.

    When a customer creates a new ticket no email notification is sent to the agent and/or the admin. Similarly when a ticket is replied to, the customer is not getting any notification either.

    Why is the notification feature not working? Can you help please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Nikhil G

    (@nsgawli)

    Hi,
    Email Notification is a premium feature. You need to installed our Email Notification add-on for notifications. For more information please click here.

Viewing 1 replies (of 1 total)
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