Plugin does not sync

  • Resolved Themico

    (@themico)


    7 years ago

    Hello,

    I am, as well as many others have problem with plugin not connecting to the Mailchimp and not synchronising. I have no idea what it might be.

    Please do something so people will not have so much headache, or at least make the plugin the way so people would know what to do to make it finally work – some notices etc. You see limitless complaints – is it so hard for such company like a Mailchimp to make a working plugin?!

    In my log I see such messages:

    2018-02-07T19:16:24+00:00 NOTICE api.add_product.error :: Resource Not Found :: The requested resource could not be found. :: Array

    2018-02-07T19:16:24+00:00 NOTICE order.items.error :: Order #10096 :: Product 0 does not exist!
    2018-02-07T19:16:24+00:00 DEBUG order_sync :: #10028 :: Array

    2018-02-07T19:16:25+00:00 ERROR order_submit.error :: addStoreOrder :: 10028 :: Resource Not Found :: The requested resource could not be found. on 1287 in /var/www/www-root/data/www/…/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-02-07T19:16:25+00:00 DEBUG order_sync :: #10041 :: Array

    2018-02-07T19:16:29+00:00 ERROR order_submit.error :: addStoreOrder :: 10096 :: Resource Not Found :: The requested resource could not be found. on 1287 in /var/www/www-root/data/www/…/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-02-07T19:16:29+00:00 DEBUG MailChimp_WooCommerce_Process_Orders@handle :: queuing up the next job
    2018-02-07T19:16:32+00:00 NOTICE api.add_product.error :: Resource Not Found :: The requested resource could not be found. :: Array

    And such for all items.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Themico

    (@themico)

    ### WordPress Environment ###

Home URL: https://annaclair.by
Site URL: https://annaclair.by
WC Version: 3.3.1
Log Directory Writable: ?
WP Version: 4.9.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache/2.4.6 (CentOS) mpm-itk/2.4.7-04 OpenSSL/1.0.2k-fips PHP/5.4.16
PHP Version: 7.0.27
PHP Post Max Size: 8 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.28.4

SUHOSIN Installed: –
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.3.1
WC Database Prefix: wp_
Total Database Size: 32.11MB
Database Data Size: 23.80MB
Database Index Size: 8.31MB
wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Data: 0.16MB + Index: 0.08MB
wp_woocommerce_order_itemmeta: Data: 0.81MB + Index: 0.60MB
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
woof_query_cache: Data: 2.52MB + Index: 0.00MB
wp_bbpp_thankmelater_messages: Data: 0.08MB + Index: 0.00MB
wp_bbpp_thankmelater_opens: Data: 0.02MB + Index: 0.00MB
wp_bbpp_thankmelater_opt_outs: Data: 0.02MB + Index: 0.02MB
wp_bbpp_thankmelater_schedules: Data: 0.02MB + Index: 0.02MB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB
wp_commentmeta: Data: 2.92MB + Index: 0.24MB
wp_comments: Data: 3.14MB + Index: 0.36MB
wp_ewwwio_images: Data: 0.02MB + Index: 0.02MB
wp_facetwp_index: Data: 0.09MB + Index: 0.06MB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB
wp_links: Data: 0.00MB + Index: 0.00MB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB
wp_mobileassistant_accounts: Data: 0.02MB + Index: 0.02MB
wp_mobileassistant_devices: Data: 0.02MB + Index: 0.02MB
wp_mobileassistant_failed_login: Data: 0.02MB + Index: 0.00MB
wp_mobileassistant_push_settings: Data: 0.02MB + Index: 0.00MB
wp_mobileassistant_session_keys: Data: 0.02MB + Index: 0.00MB
wp_mobileassistant_users: Data: 0.02MB + Index: 0.02MB
wp_options: Data: 1.56MB + Index: 0.18MB
wp_postmeta: Data: 9.26MB + Index: 5.42MB
wp_posts: Data: 2.26MB + Index: 0.62MB
wp_queue: Data: 0.02MB + Index: 0.00MB
wp_termmeta: Data: 0.02MB + Index: 0.03MB
wp_terms: Data: 0.01MB + Index: 0.02MB
wp_term_relationships: Data: 0.14MB + Index: 0.30MB
wp_term_taxonomy: Data: 0.11MB + Index: 0.01MB
wp_upb_bookmark_counts: Data: 0.00MB + Index: 0.00MB
wp_usermeta: Data: 0.02MB + Index: 0.01MB
wp_users: Data: 0.00MB + Index: 0.01MB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_arr_log: Data: 0.11MB + Index: 0.00MB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

attachment: 1360
customize_changeset: 16
nav_menu_item: 10
oembed_cache: 8
option-tree: 1
page: 12
post: 61
product: 628
product_variation: 1704
revision: 206
shop_order: 1153
shop_order_refund: 4
uwpqsf: 1

### Security ###

Secure connection (HTTPS): ?Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (20) ###

Akismet Anti-Spam: by Automattic – 4.0.2
Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.17
FacetWP: by FacetWP
LLC – 3.0.7

Google XML Sitemaps: by Arne Brachhold – 4.0.9
Loco Translate: by Tim Whitlock – 2.0.17
MailChimp for WooCommerce: by MailChimp – 2.1.3 – Not tested with the active version of WooCommerce
Market Exporter: by Anton Vanyukov – 1.0.2 – Not tested with the active version of WooCommerce
Mobile Assistant Connector: by eMagicOne – 1.4.5
Search Live: by itthinx – 1.8.2
Thank Me Later: by Brendon Boshell – 3.3.4
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.14.3

Visual Term Description Editor: by Shea Bunge – 1.7.0
WooCommerce Advanced Review Reminder: by kodemann.com – 1.7.1 – Not tested with the active version of WooCommerce
WooCommerce Brands: by WooThemes – 1.5.0 – 1.6.0 is available – Not tested with the active version of WooCommerce
WooCommerce Product CSV Import Suite: by WooThemes – 1.10.10 – 1.10.17 is available – Not tested with the active version of WooCommerce
WooCommerce Stock Manager: by Vladislav Musílek – 1.2.1 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.3.1
WooMobile: by Bowdie Mercieca – 1.2.4 – Not tested with the active version of WooCommerce
Yoast SEO: by Team Yoast – 6.2
WP Instagram Widget: by Scott Evans – 2.0.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: BYN (руб.)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)


### WC Pages ###

Shop base: ? Page visibility should be public
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: AnnaClair
Version: 1.0
Author URL: https://annaclair.by/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: annaclair/woocommerce/content-product.php version 1.6.4 is out of date. The core version is 3.0.0
annaclair/woocommerce/content-single-product.php
annaclair/woocommerce/global/wrapper-end.php version 1.6.4 is out of date. The core version is 3.3.0
annaclair/woocommerce/global/wrapper-start.php version 1.6.4 is out of date. The core version is 3.3.0
annaclair/woocommerce/loop/loop-end.php
annaclair/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0
annaclair/woocommerce/loop/rating.php
annaclair/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 3.0.0
annaclair/woocommerce/single-product/review.php version 2.1.0 is out of date. The core version is 2.6.0
annaclair/woocommerce/single-product/tabs/description.php
annaclair/woocommerce/single-product/title.php

Outdated Templates: ?Learn how to update
    • This reply was modified 7 years ago by Themico.
    Plugin Support khungate

    (@khungate)

    @themico thanks for reaching out. In the latest release, there was focused effort to improve the efficiency of the plugin’s queue processing and syncing in general. If you haven’t upgraded to 2.1.5 yet, we highly recommend doing so; it could very well fix the problem you may be having.

    Let us know if that resolves things, happy to investigate further if you still run into trouble.

Viewing 2 replies - 1 through 2 (of 2 total)
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