Mobile only, slider image disappears after scrolling and returning to header

  • morgens

    (@morgens)


    7 years ago

    I am using your Responsive Header Image Slider plugin in my wordpress site. I saw a very similar issue posted about a year ago in the support and your response in no way fixes the issue. The problem is not the automation speed. In mobile, if you view the page the slider works great… no problem, no dead space between slides (one fades into the other). However if I scroll down, then go back up to the top, the current slide disappears (goes opacity: 0)… then if you wait long enough the next slide in the slider finally shows up when it’s that slide’s turn. If you simply stay at the top and view the header consistently (without scrolling down and back up) there is no “dead space” or empty slider. It’s not the speed between slides, it’s that the current one disappears when you scroll back up. Please explain and/or fix this bug. I need to fix it as soon as I can, so hopefully you have time int he next day or two to respond.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter morgens

    (@morgens)

    Adding a comment to this so hopefully someone will take a look at it. Can you please help out with this issue? Or if it’s a known/unfixed issue please comment and let me know you’ve at least seen my request? Thanks.

    Plugin Author Essential Plugins by WP OnlineSupport

    (@wponlinesupport)

    Hello @morgens

    Sorry for delay, Please try to check this plugin with WordPress default theme. let us know if it works prfect. we have checked it works good in default theme.

    Thanks & Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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