input fields are missing

  • Resolved aucreuxdunarbre

    (@aucreuxdunarbre)


    6 years, 9 months ago

    With last version of woocommerce and Stripe gateway, and a test with all others plugins desactivated, I still have a problem with payement by credit card.
    The input fields for CC are missing in the html.

    <div id=”stripe-card-element” >
    <!– a Stripe Element will be inserted here. –>
    </div>

    If I try to activate the Stripe payment page in the settings, the modal form does not appear.

    Have you an idea. Are the input fields created with a js script?

    Thanks
    Sorry for my poor english

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor royho

    (@royho)

    It would be best for you to link your site so people can better help you.

    Thread Starter aucreuxdunarbre

    (@aucreuxdunarbre)

    Done. The website was offline to try to find a solution…
    Now online with all plugins activated

    Plugin Contributor royho

    (@royho)

    Looking at your site straight away I see a JS error. https://cld.wthms.co/ZJRVW9

    Properly cause by your theme or another plugin.

    madeincosmos

    (@madeincosmos)

    Automattic Happiness Engineer

    Hi @aucreuxdunarbre,

    Did you have a chance to check the error? I checked this error in details, and it seems like a problem with incorrect script loading order due to Autooptimize delaying some of them.

    Can you please try deactivating Autooptimize to see if it solves the problem?

    Thanks!

    madeincosmos

    (@madeincosmos)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’ll mark this thread as resolved now. If you have some more questions, feel free to start a new one.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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