MORE THAN A FEW BUGS – LIMITED SUPPORT

  • NOTE – just updated to UM 2.0. The following comments are valid for this latest version.

    THE GOOD
    Overall, this is a very comprehensive plugin – clearly, the designers were thinking big picture:
    – solid foundation for any member-based site.
    – access controls implemented across most WP objects (menus, pages, posts, popups)
    – most functions are highly paramterized, so customization is minimal
    – generally, robust, complete functionality
    – generally, theme friendly (at least, for Artbees Jupiter)

    THE NOT SO GOOD
    – support for the freemium product is …a little spotty. Depending on your expectations, I’ve got open topics that are 4+ days old.
    – as I roll out this plugin in a prod envronment, I’m running into more bugs than I expected (see partial list below)
    – login prcess flow is quirky (see below)

    OUTSANDING ISSUES
    – Conditional Menus don’t quite work – if you are logged in and nav to the WP home page, the UM conditional menus suddenly think you’re not logged in…very confusing to users. The only workaround I’ve found is to create a clone of the home page: 1 version is assigned to WP Home Page in WP / Reading and the other is assigned to my main menu.

    – Display Field Names – only some of the field names work…notably, {username} does not.

    – Quirky Login Logic – user navs to the UM Login page. Upon successful login, UM then directs usr to a special sub-form with 2 options: Update Account or Logout.
    – Why would a user login and then logout?
    – Most users login to view / use the site, not to maintain their account info.

    This may seem trivial, but given that one of the arguments for using UM is its robust access control, it’s really burdensome for users to be redirected from a “logged on users only” page, then login, then have to choose Update Account or Logout…

    – Login / Update Account Forms – these functions are implemented as forms on pages. Generally a good thing (easy to format consistent with site standards), but…once a user updates his/her account…nothing happens! Pop-up login / update account functions normally auto-close, but because of the page implementation, that doesn’t happen.

    Again, if you are using UM’s menu, page, post access controls, this looks really weird…you nav to a page, get redirected becaue you’re not logged in, you login, you have to nav to update account…then you just sit there!!!

    I’ll gladly bump this plugin back up to 5 stars if they would just respond to some of these issues…

    • This topic was modified 7 years, 1 month ago by IMTanuki.
    • This topic was modified 7 years, 1 month ago by IMTanuki.
    • This topic was modified 7 years, 1 month ago by IMTanuki.
    • This topic was modified 7 years, 1 month ago by IMTanuki.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @imtanuki

    My name is Nikita and I’m one of UM developers. Thanks for yor feedback and sorry for delay, we are currently working with official 2.0 release. I will be able to take a look into your issues with “Conditional Menus” and “Display Field Names”.

    Can I investigate this issues at your site? I tried to check this functionality at my test site and seems all works properly. [ Redacted ]

    I will be glad to help you
    Thanks!

    Thread Starter IMTanuki

    (@imtanuki)

    UPDATE

    HOME PAGE
    – Blue Host installed / activated (unannounced) Endurance cache level 2…that did a number on UM functionality. Deactivated Endurance cache…selecting home page now accurately interprets user’s login status. RESOLVED

    DISPLAY FIELD NAMES
    – outstanding

    QUIRKY LOGIN LOGIC
    – Not sure if this is a UM 2.0 enhancement, but there are 2(?) settings that govern post-login redirects. Setting both resolves what happens post-login (user is redirected to home page or, if the login was triggered by UM visibility logic on a page/post, user is redirected back to that page). RESOLVED

    CLOSE LOGIN FORM
    – I think this is a design issue. UM login / register forms are implemented as elements on a page and, to the best of my knowledge, you can’t “exit” a page.

    There is a “close” function on the pop-up message when you update profile / account info, but that only closes the message. I think the desired behavior should be the same as login (i.e. on successful update, navigate to either home page or previous page, if registration was triggered by visibility rule on page x).

    OK, 2 out of 4 RESOLVED.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can we contact directly, my email is redacted for provide login credentials?

    No, please never ask for login details again. You’re going beyond your responsibility.

    • This reply was modified 6 years, 11 months ago by Jan Dembowski.
    Plugin Author Mykyta Synelnikov

    (@nsinelnikov)

    Hi @anevins,

    I’m sorry, I just wanted to help this customer. It will never happen again, thanks for warning.

    Thanks!

    Thread Starter IMTanuki

    (@imtanuki)

    Your intentions are genuinely appreciated…just given the current security issues across the board, I don’t give out credentials other than thru a vendor’s support ticket system…

    So far, 2 issues resolved via the upgrade to 2.0.

    Moderator Marius L. J.

    (@clorith)

    @imtanuki

    For the future, I’d recommend opening support topics for issues, not listing them in a review.

    I’ve also flagged your account for now, I understand you’re unhappy, but please do not go screaming in other reviews, that’s not cool. Flagging means one of our volunteer moderators will have to approve your posts before they appear on the forums, this is done to make sure you can play nice and abide by the Forum Guidelines (and common decency), upon which time we will remove the flag again.

Viewing 6 replies - 1 through 6 (of 6 total)
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