Viewing 4 replies - 1 through 4 (of 4 total)
  • Dear bigpuffydreams,

    Thanks for reaching out us.

    In order to be able to access your website’s admin page again, please, remove the plugin from FTP.
    By the way, could you let us know, what kind of issue have you faced with the plugin?
    We will be glad to assist.

    Thanks

    It has been almost one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply

    Thread Starter bigpuffydreams

    (@bigpuffydreams)

    Hello,

    I was able to delete the files using ftp. Everything is fine now. I was getting WP errors when your plugin was activated just fyi.

    Thank you,
    Sheryl

    Dear Sheryl,

    Thanks for getting back to us.
    We are really sorry for the inconveniences you have faced.
    Please be kindly informed that in the case if you decide to use our plugin again we will be able to provide a file for you to replace it with another file in the plugin in order to get rid of the error you had.

    By the way the issue will be fixed in our upcoming update.
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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