Hi Kyle,
Yes I can help you with that. If the pay period is set to weekly or biweekly, moving forward or backward will occur at one week intervals. So to move from one period to the next on a biweekly schedule, you’ll click the “next period” link twice.
If you are referring to submission or approval, those actions affect all dates shown on the calendar when a period is submitted or approved. So if a submission was mistakenly done on a period that was off a week, the next period will not line up. In a future release, admins will be able to reverse the submission to fix this issue.
If these suggestions didn’t help, please copy the diagnostic info from the upper right corner of the admin page and send through the support link or to [email protected].