Saving failed: AJAX call failed: error – . Try again while holding down the “Shi

Hi,

thanks for your question, and sorry for the trouble.

I’m afraid that this is a server issue. I assume that there’s a security extension on the server (like mod_security for Apache) that is blocking the request. It might be an outdated version or it might be configured too strict.
This is something that you’ll have to solve together with your webhost company, I’m afraid.

Regards,
Tobias

I think that’s two byte problem.
If table element use only english(single byte code), then have no problem.
But table use 2byte code as all field(Korean language), then I can’t update table.

Please help me

• This reply was modified 7 years, 1 month ago by kimyoungae.

Hi,

TablePress does not have a problem with the different bytes (represented by the character encoding). It uses UTF-8 for the encoding in the JSON format.
Your issue is a clear server error. Your webhost company should have more information in the server’s error log file.

Regards,
Tobias

I had this error message appear when the final cell was empty. If I added a character or even just a space, into the final cell, the table saved correctly.

Hi,

thanks for this feedback! This could indicate a too strict configuration of some security software on the server. An empty last cell can lead to a rather “suspicious” internal data format (similar to ,[]]) which apparently throws of these programs.

Regards,
Tobias