Subscription renewal add products

  • Resolved spouellet

    (@spouellet)


    7 years, 2 months ago

    Hello.
    I have woocommerce subscription plugin and I have a question.
    How could I increase sells on renewal orders?
    I send follow-up emails 7 days before a renewal order. I would like to encourage these customers to buy more products with their renewal order.
    I know it’s not possible to add product directly to the renewal order, but does it exist a solution to achieve this goal?
    A way that customers could buy more products and the order could merge with the renewal order ?
    Thanks for your help !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    Hi,

    I know it’s not possible to add product directly to the renewal order, but does it exist a solution to achieve this goal?

    It’s not possible and it’s not encouraged as it would pretty problematic in terms of ethic, and it would be illegal in a couple countries too.

    Thread Starter spouellet

    (@spouellet)

    No I know…
    I mean if CUSTOMER can ADD PRODUCT to their renewal order or I don’t know…

    I have subscription product and simple product…

    when it’s time for a renewal order for subscription product… I want to find a way to let customer BUY SIMPLE PRODUCT and SHIP IT WITH THE SUBSCRIPTION ORDER…

    Is there a way to achieve this goal ?

    Thanks

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    when it’s time for a renewal order for subscription product… I want to find a way to let customer BUY SIMPLE PRODUCT and SHIP IT WITH THE SUBSCRIPTION ORDER…

    The subscription is a recurring order that happens all on its own – it’s not possible to modify it to add a simple product to it. I understand you’d like to let your customers save on shipping – the best way to handle his would be to offer to refund the difference afterwards, or give them a free shpping coupon if you trust them to use it well.

Viewing 3 replies - 1 through 3 (of 3 total)
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