• Resolved constance709it

    (@constance709it)


    I have installed the plugin and am testing it with my site, looks good so far by the way! Through the back end i can add credits to the wallet, however i cannot remove credits. I tried entering a negative amount, but when submitted it changed the value to $0.00

    Is there a way to remove credits manually? To be clear, say a customer has $10 in their wallet. On my site they request to remove the funds and i will complete this in the back end. So i want to go into the admin panel and enter $-1.00 and have this deducted from the clients wallet leaving them a balance of $9.00. I am hoping this will be visible in their transaction history.

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Subrata Mal

    (@subratamal)

    Hi @constance709it,

    Thanks for using our plugin and such compliments on it. Sorry to say that there is no such option where admin can deduct money from user wallet. We believe money is a serious factor without knowing the reason nobody can take someone’s money even admin so we have not provided such options where admin can deduct money from user wallet.

    The above thought is based on user perspective if you believe that there should be an option where admin can adjust user balance, please provide us proper reason and we will include this feature in our next update.

    Thanks and regards,
    Subrata Mal

    Thread Starter constance709it

    (@constance709it)

    Thank you for the quick reply. As stated previously, all user withdrawals will be submitted and approved by the admin. Users can request a specific withdrawal amount to be sent to their paypal account, and once approved we will deduct the amount from their wallet and send it to them via paypal. Having these transfers happen automatically would be ideal, but have not yet found a plugin that offers such features so we would manually send the requested amount via paypal and deduct it from their wallet.

    If you put this into an update, how long would it take for the update to be ready?

    Plugin Author Subrata Mal

    (@subratamal)

    I believe now I can understand your requirements, we will provide withdrawal option in our upcoming update soon. So we request you to stay with us. We will going to give an option where user can withdraw his/her amount through PayPal or stripe.
    Please give us 5/5 if you like this plugin.

    Thanks and regards,
    Subrata Mal

    Thread Starter constance709it

    (@constance709it)

    That’s fantastic! I will rate the plugin once I finish testing it with my site. When adding the PayPal withdrawal option can the administration set minimum amounts?

    Thank you

    Plugin Author Subrata Mal

    (@subratamal)

    Yes my friend there Will be a minimum withdraw amount as well as gateway charge option available for admin and also withdraw locking period.
    Any suggestions on this new features will be very helpful to us.
    Thanks and regards,
    Subrata Mal

    Thread Starter constance709it

    (@constance709it)

    Sounds great! I’ll be happy to test it for you once the update is out!

    Plugin Author Subrata Mal

    (@subratamal)

    @constance709it,

    Could you please consider posting a review for our plugin? In addition to providing feedback, reviews can help other user to know who we are and what our plugin does.

    Cheers

    yes sure!! Done!!

    I would like to use the plugin as a simple store credit system, so it’s important to be able to change the wallet amount in the admin. If one mistakenly enters $1000 instead of $100, there’s no way to change it. Or, please consider making a variation of this plugin so it only acts as a store credit system. I’ve been searching for this and have never found a simple, elegant solution. There are store credit coupon systems out there, but they’re too complex.

    Plugin Author Subrata Mal

    (@subratamal)

    Hi @haywyre,

    We have modified the credit system logic in admin area to our github repository. You can download from there and check out whether it fullfil your requirements and let us know. If everything alright then we will push the code to our next version.

    https://github.com/malsubrata/woo-wallet

    Cheers

    That works! Great job!
    One more thing if it’s not too much trouble: I used your code snippet to hide the wallet from the main menu nav, but it hides it everywhere, including the My Account menu. Is there a code snippet that will hide it from the main menu, but leave it in the My Account menu?

    Plugin Author Subrata Mal

    (@subratamal)

    @haywyre,
    Thank you for such a complement. Yes there is a way to hide menu from specific menu location. Please use below code snippet.

    add_filter('woo_wallet_exclude_nav_menu_location','woo_wallet_exclude_nav_menu_location');
    function woo_wallet_exclude_nav_menu_location($location){
    return array('primary');
    }

    Could you please consider posting a review for our plugin? In addition to providing feedback, reviews can help other user to know who we are and what our plugin does.

    Thanks and regards,
    Subrata Mal

    Almost there! If a customer wants to add to their wallet, it should be non-taxable. In my test, I added $100, but at checkout, it added $8.75 in state tax.

    Almost almost there! There should be an option (or a lease a snippet) so when the customer adds to the wallet and successfully checks out, the order auto-completes. A typical scenario is that a customer will want to split payments when placing an order. If an admin isn’t available to complete the order the customer will have to wait, possibly leading to a lost sale. Once the customer adds to the wallet he/she will expect to see the funds immediately.

    Plugin Author Subrata Mal

    (@subratamal)

    Hi @haywyre,

    Regarding your tax query, there is an option in the woo-wallet settings page to make top-up product tax free.

    For the second query, sorry I don’t understand your query can you please elaborate in details?

    Thanks and regards,
    Subrata Mal

Viewing 15 replies - 1 through 15 (of 18 total)
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