Slider not responsive to screen size

Hi,

Could you please, double check whether the auto height is switched off?

Thanks. Have a great day.

Yes auto height is (and has been) switched off. The issue looks to be persisting…

Hi,

We are terribly sorry for the inconvenience.

Could you please, submit a support ticket so that our development team have a closer look at the described issues? Please contact our support team using the following email address: [email protected]

Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

Thanks. Have a nice day.

The slider still not responsive on the mobile device for Version 1.2.4, don’t have this problem with previous versions, thanks. https://responsivedesignchecker.com

• This reply was modified 6 years, 10 months ago by boyuejia.

Hi,

Could I ask you to publish the slider in the page so that we can check the issue?

Thanks in advance. Have a nice day.

Same issue here. Not responsive when set to full width. Auto height is switched off. The slider is responsive when set to boxed layout but I always used full witdh. So please help

Hi,

Could you please, share with us the URL of the page where you have the slider.

We will test and try to provide solution at a shortest possible timeframe.

Thanks.

I am having the same problem. Slider looks fine on desktop, but is not responsive on mobile. The page is https://www.vitrectomysolutions.com. I’m using the “boxed layout.” I am using Version 1.2.5. Thank you for your help.

Hi,

We are sorry for the inconvenience you have faced while using the plugin.

Our developers are currently working to fix the issue.
Could you please, try to use the custom layout instead of the box layout and choose fit for Fillmode, while we are fixing the issue?

After fixing the issue we will provide new update for the plugin.

Thanks. Have a nice day.