Multisite plug-in not working

  • Resolved webbionl

    (@webbionl)


    6 years, 10 months ago

    Hi,

    I’m using your plug-in with great joy. One problem. I’ve got a multisite and the plug-in works fine at the first site, but not at the second site (duplicate of the first one).

    I can authenticate and it’s getting the forms from hubspot correctly, but when I want to update the settings and save the feed I get this error: https://cl.ly/003i291G413s I tried everything but it’s not working. Also no errors are showing underneath the field or something.

    Can someone point me in the right direction?

    Thanks!

    Regards, Nick

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Chris Lagasse

    (@soben)

    Hey Nick,

    This is curious and unfortunately I do not have any immediate information for you. I will have to dig deeper and get a multisite configuration going to test.

    But two things I’d immediately note:

    Do you have any other “feed”-based plugins set up for GravityForms (such as Stripe?), and do those work fine? This error text is from GravityForms itself and is a default… I don’t even modify the standard save feature beyond default GF FeedAPI handling.

    I’m curious if its the special character sets (as you’re using German) that could be affecting things. Does your first site use the German character set as well in the form fields names/values?

    -Chris.

    Thread Starter webbionl

    (@webbionl)

    Hi Chris,

    Thanks for your quick response.

    Today I investigated the problem a bit further. Because it worked at my staging environment (not at production) I looked into the possible difference. I knew there couldn’t be anything wrong with server / code because those are the same. That’s why I looked into the database and… the table: ‘wp_3_gf_addon_feed’ wasn’t copied when duplicating the first site. It was missing. I created the table and now it works fine.

    Sorry for bothering but anyway; thanks for thinking with me!

    This is solved.

    Regards,

    Nick

    Plugin Author Chris Lagasse

    (@soben)

    Hey Nick!

    Glad that it was fixed! And absolutely no worries about “bothering” me, as it helps me know of common, potential, issues and can more quickly resolve problems in the future.

    Thanks for keeping me updated, and have a great weekend!
    -Chris.

Viewing 3 replies - 1 through 3 (of 3 total)
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