BackWP deactivating itself

  • One of our clients that uses backwpup is having a strange problem. Backwpup keeps becoming deactivated by itself. I can activate it and then run a backup. But then when I navigate back to the plugins page, I find it deactivated again. I activate it again and repeat the process and then find it deactivated again.

    Anyone experience this problem and have any suggestions why this might be happening?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @nbh707,
    Weird, please try to ask your hosting provider and then ask them if they have banned backup plugins.
    Hope that helps!

    Thread Starter NBH707

    (@nbh707)

    The client has a subdomain with Backwpup installed on it and it works fine, so it isn’t the host. I tried deactivating all plugins on the site and reactivating them one by one and it did not deactivate. I tried running another backup now and it has not deactivated again. So maybe it is resolved. I will keep an eye on it.

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @nbh707
    Could you tell me a status of your problem now?
    Thank you

    Thread Starter NBH707

    (@nbh707)

    We weren’t able to resolve it.

    Plugin Support happyAnt

    (@duongcuong96)

    @nbh707
    could you list all plugins on that website here?
    Do you server using something like PHP APC cache or Opcache?
    And please go to BackWPUp -> Settings -> Server Infomation, copy server information info and then post it in here.

Viewing 5 replies - 1 through 5 (of 5 total)
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