• Resolved tmmslynn

    (@tmmslynn)


    Hello. Lately my posts are not working. When I send an email to my postie account it comes back uploading some of the images in the email but not posting it. It comes back with tmptitle and tmpPost.

    Please help.

    Jonathan

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Wayne Allen

    (@wayneallen-1)

    Can you check your web server logs for Postie error messages? Typically this means that you are running out of memory when processing a large attachment.

    You can also try using the Support AddOn to capture the error. https://postieplugin.com/downloads/support-addon/

    Thread Starter tmmslynn

    (@tmmslynn)

    Where do I get more memory from? It appears as though I have enough memory. This is my error log:

    [postie_default] => <a href="{FILELINK}">{ICON} {FILENAME}</a>
                [simple_link] => <a href="{FILELINK}">{FILENAME}</a>
                [custom] => 
            )
    
        [generaltemplate] => <a href="{FILELINK}">{ICON} {FILENAME}</a>
        [selected_generaltemplate] => postie_default
        [generate_thumbnails] => 1
        [reply_as_comment] => 1
        [force_user_login] => 0
        [auto_gallery_link] => None
        [ignore_mail_state] => 
        [strip_reply] => 1
        [postie_log_error] => 1
        [postie_log_debug] => 1
        [category_colon] => 0
        [category_dash] => 0
        [category_bracket] => 0
        [prefer_text_convert] => 1
        [category_remove] => 1
        [ignore_email_date] => 
        [use_time_offset] => 
        [postie_log_error_notify] => (All Admins)
    )
    
    [19-Dec-2017 16:34:04 UTC] Postie [debug]: Mail fetch complete, 0 emails
    [19-Dec-2017 16:34:04 UTC] Postie [debug]: doing postie_session_end
    [19-Dec-2017 16:34:04 UTC] Postie [debug]: memory at end of email processing: 48756480
    
    /home3/tmmslynn/public_html/error_log:
        [generaltemplates] => Array
            (
                [postie_default] => <a href="{FILELINK}">{ICON} {FILENAME}</a>
                [simple_link] => <a href="{FILELINK}">{FILENAME}</a>
                [custom] => 
            )
    
        [generaltemplate] => <a href="{FILELINK}">{ICON} {FILENAME}</a>
        [selected_generaltemplate] => postie_default
        [generate_thumbnails] => 1
        [reply_as_comment] => 1
        [force_user_login] => 0
        [auto_gallery_link] => None
        [ignore_mail_state] => 
        [strip_reply] => 1
        [postie_log_error] => 1
        [postie_log_debug] => 1
        [category_colon] => 0
        [category_dash] => 0
        [category_bracket] => 0
        [prefer_text_convert] => 1
        [category_remove] => 1
        [ignore_email_date] => 
        [use_time_offset] => 
        [postie_log_error_notify] => (All Admins)
    )
    
    [19-Dec-2017 16:39:22 UTC] Postie [debug]: Mail fetch complete, 0 emails
    [19-Dec-2017 16:39:22 UTC] Postie [debug]: doing postie_session_end
    [19-Dec-2017 16:39:22 UTC] Postie [debug]: memory at end of email processing: 42428752
    
    Plugin Author Wayne Allen

    (@wayneallen-1)

    Memory allocation, see https://postieplugin.com/faq/fatal-error-memory/

    Thanks for the log, but I would need to see the web server log from the point in time when the tmptitle message was created.

    Getting same error as above user

    Plugin Author Wayne Allen

    (@wayneallen-1)

    @kipper01 Please start your own thread. These issues are rarely the same.

    • This reply was modified 7 years, 2 months ago by Wayne Allen.

    Just a thought but both Email and WordPress have upload size limits. My Yahoo Email allows 20 megs per email but my WP site had a default limit of 3 megs. I had to go to the images area of WordPress and expand my limit to 30 megs. Including multiple images can quickly exceed these limits.

    Just something to consider

    Rick Hellewell

    (@rhellewellgmailcom)

    Just in case it helps others: had a “memory exhausted” error pop up. I looked at my WP_MEMORY_LIMIT in wp-config , which was set for 300M.

    But there wasn’t an entry for WP_MAX_MEMORY_LIMIT , which is memory limit that WP uses during ‘admin’ processes (which is what Postie runs as, I believe). So I changed wp-config to:

    define( 'WP_MEMORY_LIMIT', '3000M' );
    define( 'WP_MAX_MEMORY_LIMIT', '300M');

    Which allowed the email to be processed (it had several pictures attached, which made the file too big to process).

    Hope this helps…YMMV.

Viewing 7 replies - 1 through 7 (of 7 total)
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