Shortcode not working in already-designed Cornerstone page

  • Hey,

    I already have a page designed with Cornerstone (X theme). When I input the countdown shortcode in a Text Element on the page, it doesn’t display the timer.

    It only works if I create a new page, and insert the shortcode, like in your video.

    But for all other pluggins, when I insert the shortcode on my Cornerstone page, it works.

    Any ideas how to make it work? Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor intellywp

    (@intellywp)

    Hi @prodonthego
    Thanks for choosing IntellyWP products.?
    ?
    May i ask you, after a backup of the plugin, to remove this PHP code:

    global $post, $icp;
    if (!$post || !isset($post->post_content) || !$icp->Utils->contains($post->post_content, ‘[ec’)) {

    return;
    }

    from the following file and tell us whats happens?

    /wp-content/plugins/intelly-countdown/includes/classes/ui/Tabs.php

    Let me know if you have any additional questions and will be a pleasure to help you.

    Cheers

    Alex

    Thread Starter prodonthego

    (@prodonthego)

    Thanks. I’ll be honest, I don’t know where to find that folder…

    Plugin Contributor intellywp

    (@intellywp)

    Hey @prodonthego,
    don’t worry.

    Could you please send an email to [email protected] to open a ticket in our tech team helpdesk?
    ?
    ?We will send you a customized version of our plugin as soon as possible.

    Thank you.

    Let me know if you have any additional questions and will be a pleasure to help you.

    ?Cheers

    ?Alex

    Thread Starter prodonthego

    (@prodonthego)

    Ok, we sent the e-mail. Thanks.

    Plugin Contributor intellywp

    (@intellywp)

    Hi Alex

    I sent the plugin through WeTransfer right now.

    Please let me know

    Alex

Viewing 5 replies - 1 through 5 (of 5 total)
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