Can’t add agents

Hi,

In order to be added as an agent and to appear in the dropdown list, they have to be
at least a Contributor role in WordPress.
Let us know if you face any other issues.
Thanks!

Ok so i’ve to add agent from single user panel ?
Thanks

Hi,

You can add “Shop Managers”, “Administrators”, “Authors”, “Editors”, “Contributer” as Agents.

You can add “Shop Managers”, “Administrators”, “Authors”, “Editors”, “Contributer” as Agents.

Yes i know but i can’t find user from the settings of WSDesk.

Hi,

Please raise a ticket at https://wsdesk.com/support/
We shall get back to you via the WSDesk Support forum.
Thanks!