• Resolved gitmsadmin

    (@gitmsadmin)


    Hi

    How does the user create a user account (user name and password) before logging an issue so that he can log in at a later stage to review his ticket?

    Thank you

    Perry
    Email: [email protected]

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  • Hi Perry, You can go to wordpress admin -> “WSDesk” -> “General Settings” -> Enable “Create WordPress User”. Enabling this option will automatically create a wordpress user when a guest user submits a ticket. After user is created, a wordpress triggered e-mail will be sent to the guest user’s e-mail.

    • This reply was modified 7 years, 3 months ago by wsdesk.
Viewing 1 replies (of 1 total)
  • The topic ‘Creation of user account’ is closed to new replies.