“Error Code 403” or “Call failed”

  • Resolved sebastianwick

    (@sebastianwick)


    7 years, 3 months ago

    Dear support team,

    I’m on a AWS hosted system running the latest version of wordpress and wordfence WAF. I cannot get the logon to work, even if I disable the firewall. My guess is that Amazon Webservices is blocking some form of communication. Do you have any ideas on how to solve this?

    Thanks,
    Sebastian

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Could you use the in app option to send the log files please?

    Best Wishes,

    AShley

    Thread Starter sebastianwick

    (@sebastianwick)

    Hi,

    I just sent the file through the iOS app.

    Looking forward to your feedback!

    Sebastian

    Hi Sebastian

    Is this issue resolved ? Im just checking in if this can be safely closed. Also thanks for the translations. We really appreciate it.

    Regards

    Thread Starter sebastianwick

    (@sebastianwick)

    Yes, you can close this. It was an issue resulting from the use of WP Spamshield. I found a setting to get it working and upgraded to Ultimate. Would be great if you can include the translations into the premium version of the plugin, too. I already provided the .po file to Ashley a few days ago.

    Thanks,
    Sebastian

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘“Error Code 403” or “Call failed”’ is closed to new replies.