Problem with contact form behavior after captcha validation fails

  • Resolved jaenG

    (@jaeng)


    7 years, 3 months ago

    When the captcha validation fails, the user is taken at the beginning of the page (the big title on top) without any indication of failure. There appears an error message (“Sorry, an error occured – Invalid captcha”) right above the contact form, but the user will not see it unless he navigates down.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi..

    The link is not working

    Thread Starter jaenG

    (@jaeng)

    I think it works now. I have seen it also at one of the web sites mentioned at the “SHOWCASE: 9 ZERIF LITE WEBSITES BUILT BY OUR USERS”. It’s the only one there with a captcha, and it does the same when the captcha fails: https://mnmlcorp.com/

    Thread Starter jaenG

    (@jaeng)

    Hi again! I decided to modify the “Send” button with a message for the user, telling him that he must not forget the captcha. This is something that makes me think that I can lose some messages… Is this how the contact form behaves or am I doing something wrong? Thanks!

    Hey there,

    Nice catch! Seems to be an issue there. I’ve reported it to our developers and we will fix it in an upcoming release of the theme. Thank you for the report.

Viewing 4 replies - 1 through 4 (of 4 total)
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