all player pages result in 404 error

Hi!

Thanks for reaching out and I’m sorry for the trouble.

It looks like you are using a custom theme (by goodlayers). What happens when you switch to Rookie or Twenty Sixteen?

Thanks!

Still a 404 error when I change themes.

We were forced to push to our live status – so the url has changed.

it is now GoPackHoops.com – same error is persisting.

Hi!

Thanks for testing!

Please set your permalinks to default and keep the default theme so we can see how it works.

We need to confirm how it works in a default state (no custom code).

But so far it looks like an issue in your htaccess file. Maybe it isn’t beign generated correctly.

Also we could try checking your error logs. Do you have access to them? Your hosting provider can tell you that.

Thanks!

I reset permalinks – no change

here is the text from my .htaceess file

it appears to be the same thing repeated – I didn’t paste it twice

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

not sure if i have access to error logs, but could get them from my host I am sure.

Hi!

Thanks for that. Your site is still using both the custom theme and custom permalinks though, so we can’t confirm what is wrong there.

I can see here that the URL generated for your players is a bit odd:
https://gopackhoops.com/archives/player/caden-harkins

For some reason it has this “archives” part, and when I try to reach https://gopackhoops.com/player/caden-harkins it redirects to the archive as well.

Thanks!