No customer comments in new-order-email

  • Resolved Hjorth007

    (@hjorth007)


    7 years, 3 months ago

    Hi
    I am using the e-book-store theme, which should function with woocommerce. Woocommerce is fully up-to-date.

    My problem is, this:
    When I get a new-order email from my shopsystem, the customers comments to the order is not in the mail. It is backend, in the order-system though, but I need it to appear in the mail.

    I understand that the template in question is admin-new-order.php, but I don’t understand why the comments are gone. They used to be there, but are now gone due to updates I guess….

    Hope that someone out there has a line of code that works for me ? ??

    Regards
    Henrik

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello Henrik,
    I just tested this on the latest release of WooCommerce with the theme Storefront installed and the note appears in the emails as you can see in this screenshot: https://d.wedj.at/wlE5L8+

    Can you test this with a different theme? I suspect it could be a conflict with your current theme.

    Thread Starter Hjorth007

    (@hjorth007)

    Hi

    Yes, youre right, it was a theme-thing….. I have figured it out now.
    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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