Empty Basket

  • Resolved pipebandworld

    (@pipebandworld)


    7 years, 4 months ago

    Hi,

    I know this has been raised on a few forums but I cant resolve this with the info provided.

    I have membership products and when signed out of site I add product to basket then when viewing basket I get “Your basket is currently empty.”

    Anybody got an upto date fix?

    Everything green on status of woocommerce – like I say I have followed a few older forum supports with no joy.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @pipebandworld,

    I have membership products and when signed out of site I add product to basket then when viewing basket I get “Your basket is currently empty.”

    From what you describe this sounds like a possible cache which is activated on your site or web host which is caching the cart and not updating the data.

    Do you have a link to the product on the site which we could add to cart and see this behaviour?

    Thread Starter pipebandworld

    (@pipebandworld)

    https://borders.co.uk/

    Youll see the memberships near the top

    thanks

    Thread Starter pipebandworld

    (@pipebandworld)

    Hi,

    Have you had a chance to look at this yet?

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi there @pipebandworld

    Trying this out from my side, I was able to add the Gold Membership to my basket and go through to the checkout page without a problem.

    Looks like this is resolved so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Empty Basket’ is closed to new replies.