No support for over 6 months? My advice – DON’T BUY

Woocommerece has been updated which has stopped the addon I paid for from working.
Looking at this support forum, the developer hasn’t answered any questions for over 6 months (it’s now Nov 2017)
This is not to say he’s not working on an update but no one here would know because there’s no communication.
Having looked at Allaerd.org, it’s easy to buy these addons but there seems to be no way to contact allaerd on his site; no email, contact form or support ticket system.
This forum is the only support platform but with no sign of Allaerd.

So, as my title suggest, feel free to use the free plugin, which still seems to work for simple, single products.

However, I would advise not buying any addons as they are unsupported (like my variable product importer). So, if you have a problem, as I have, is over 6 months too long to wait for help?? It’s very poor. Two days is usually too long to wait!!