Field not working

  • Resolved germanero

    (@germanero)


    7 years ago

    When admin change status, and send the mail notification, I recived this:
    Priority: {ticket_priority}
    Instead
    Priority: Hight, Midium or Low
    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Nikhil G

    (@nsgawli)

    Hi,

    Will you please goto Support Plus > Email Templates and recheck there is correct spelling of ticket_priority.

    Thread Starter germanero

    (@germanero)

    It works, saving again. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Field not working’ is closed to new replies.