Hi Maggie,
Thanks for sharing that!
To address the notification issue, I’d recommend trying 2 things:
1) If you have an email through your site, try adding that to the From Email field instead. For this domain, that email would need to be something like [email protected]
If you don’t have an email like this, no worries. The next option will work either way:
2) Install an SMTP plugin. We’ve listed all of our recommended options in this tutorial.
An SMTP will change the way that your email is sent, authenticating it in a way that ensures delivery (without authentication by an SMTP, emails are increasingly often getting caught in spam filters).
As far as the redirect, though, that’s tougher to say without a screenshot. In case it helps, though, here’s a screenshot of what the confirmation settings (in the form builder under Settings > Confirmation) look like by default.
If your form’s confirmation settings don’t match what’s in that screenshot, switching them should solve the issue. However, if your form’s confirmation settings already match the screenshot, there’s probably some code on your site that’s forcing the redirect to occur.
As the first step, though, you’ll need to get an SMTP set up. The reason this is the most important first step is that we need to make sure that your forms are being submitted successfully. In case it helps, you can also quickly determine if form submissions are working by installing an email logging plugin like this. This would log any emails your site (or WPForms) tries to send.
By being certain that the form is submitting, we’ll be able to better address anything going on with the redirect.
When you have a chance to give this a shot (either installing an SMTP, the email logging plugin, or ideally both), could you please let me know how it goes and what you find?
Thanks!
