• Resolved ryandesigns9

    (@ryandesigns9)


    Hey guys,

    First off thanks for the awesome plugin. I ran into a small bug today and was wondering if this could be added as a feature in a future version to help customers complete the checkout successfully.

    When a customer goes to place an order and they’ve uploaded a file in the checkout field. If the customer accidentally mistypes their postal code / zip code then the page will refresh and you’re prompted to resolve the issue before completing the checkout. The issue we’re having though is that if a customer mistypes their address and then goes to recheckout, the file that they originally upload the first time isn’t saved an in turn the file isn’t uploaded.

    This can be a bit confusing for some users because the goal is to provide a seamless experience for customers and if they’ve uploaded it the first time there is the expectation that it’s still uploaded when they try to complete the checkout with the corrected address.

    Keep up the great work

Viewing 1 replies (of 1 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Please try the latest version, i have added this feature so your upload files will remain intact on form submission.

Viewing 1 replies (of 1 total)
  • The topic ‘Retain file upload if customer mistypes address on checkout’ is closed to new replies.