White screen on plugin/update

  • Hi,

    From time to time when I update plugins and/or WordPress install after I press the update button the page turns into a blank space. Please see the screenshot for an example https://imgur.com/a/iMDDw.

    What may be going on here?

    Regards,
    Sudhir.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Sudhir,

    Can you enable debug true define( 'WP_DEBUG', true ); in your wp-config.php file? It will display the errors or if you have error log enabled then please show me the error log so we can find our some solutions.

    Regards,
    Rahul

    Thread Starter Sudhir Khanger

    (@donniezazen)

    Hi Rahul,

    I added the following flags to the wp-config.php and it didn’t create any /wp-content/debug.log for me.

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define( ‘WP_DEBUG_DISPLAY’, false );
    @ini_set( ‘display_errors’, 0 );

    You can see even plugins have white screen now.

    View post on imgur.com

    View post on imgur.com

    PS: – Sorry for this delay.

    Hi Sudhir,

    Send me an email with temporary admin access and FTP access so that I can look more into it. Send me email with details at [email protected]

    Regards,
    Rahul

    Thread Starter Sudhir Khanger

    (@donniezazen)

    Thanks for you help but that doesn’t look like a good idea. Thanks anyway.

Viewing 4 replies - 1 through 4 (of 4 total)
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