Adding New Field Not Working

Were you able to add new fields before, then it stopped working? This can happen if you have too large a number of fields in a group.

If it never worked, there may be a security restriction set up on your hosting server that is preventing the submission. If you can, open your browser developer tools, and watch the “network” panel for an error.

• This reply was modified 7 years, 1 month ago by xnau webdesign.

Hi. Thanks for the reply.

This has never worked (first time I’ve started setting it up) so I did what you said re error window.

I got 2 warnings – no errors – showing as per the screenshots

1) data:application/font-woff;charset=utf-

followed by a massive long link which shows a basic alphabet display set for the font ending with…
Resource interpreted as font but transferred with MIME type application/font-woff.

and

2) Resource interpreted as font but transferred with MIME type application/octet-stream.

Any help? Or do I have to look at the server end for security settings?

Those issues would not normally affect the ability to save a new field.

When looking at the network panel in the developers tools, you should see a POST item. If the status is anything other than 200, there is probably a security restriction on the transaction. You should ask your web host tech support about that.

I had a similar problem but I had been able to create and edit fields and found I could no longer do so. I theorized it was because I had too many fields and deleted several (what a pain to have wasted that work) and was then able to edit the remaining fields. I created some new groups and moved some of my fields to those groups, and now it seems I can create and edit fields again. I’m curious to know if anyone knows just how many fields can be in a group before this happens, and how many total fields and groups are allowed. This seems pretty limiting and seems to be undocumented. I consider it a pretty serious bug.

BTW, I was unable to do ANY edits on fields until I deleted some, and therefore I could not move them to other groups. Further, I wasn’t able to create fields in other groups. This makes me wonder (and worry) if the field limitation is a total, not a group, limitation. Any info anyone has will be appreciated.

The limitation here is in the server configuration. There is a PHP configuration setting that limits the size of the data that can be posted at once. This limit can be changed by changing the ‘post_max_size’ value in your PHP configuration. There are other setting that can come into play, such as ‘memory_limit’ or ‘max_execution_time’ if things get really big.

The size of the data is dependent on the number of fields in the group (not the total fields), since only the fields for a single group are saved.

OK, great, I can adjust the that setting in the PHP. But if your last statement is true, why was I unable to add even a single field to a new group until I had deleted some of the fields from the main group? And as soon as I did, I could add fields going and coming.

I can’t explain that…sorry…I don’t see that in my tests here, so I don’t know why that would be the case. I can confirm that when adding a new field to a group, only that data is included in the post, no data from other groups is included.

Just intellectual curiosity, as long as I can split the fields I need between several logical groups and that works, I’m good. And it seems to be, although I haven’t added all my fields yet, so we’ll see. In any case, thanks for your quick response. Great plug-in, BTW! I believe it will serve my purpose very nicely with little pain and suffering. Thanks!

Hi. I’ve tried all of the above. The PHP.ini file has been changed to accept a max script and upload size of 16MB, plenty! and when loading and watching the dev ‘network’ window, the POST bit says 200k and gets the OK and green light. The only warnings refer to the font again as before.

However, whilst I can (and have) deleted fields from the ‘Participant Info’ group, I still cannot add fields.

I’ve also added a new Field Group and added the first field successfully, but then again, after that, it won’t let me add any more fields.

This is very frustrating. Is it worth you logging in so you can see whats happening?

If you can, set up your PHP error log and take a look at that after adding a field. If you’re getting the 200 on the POST, then that means the server accepted the transaction, so the problem is in processing it…that is going to happen in the PHP.

????

I’m not a developer dude, hence asking why this is happening and how to fix it. I don’t even know where to find the PHP error log.

How do I fix it assuming it is something to do with the PHP?????

Yeah, I’m sorry bout that, but once you’ve gone through all the simple fixes, things get technical. You can install a plugin that shows you the PHP error log…there are several, Error Log Monitor is one I use.

Hi again! OK, I’ve not found another plugin that fits as well as this (unless you can recommend something if this can’t be fixed) so really need to try and get this fixed!

I’ve tried the advice you gave someone else of deleting and reloading the plugin and checked for PHP errors and added the Error Log Monitor plugin – neither of which are showing any errors.

But – regardless of which tab I’m in in the Manage Database Field page – NO fields are added when clicked.

I have been able to delete and update visibility and change display names – but can’t add a field anywhere.

ANY help at all?

Send a note to my support email about this, better to get into this that way, thanks.

[email protected]