Don’t see submissions on my email

  • Resolved utaadmin

    (@utaadmin)


    7 years, 2 months ago

    hi,

    ty for a great plug-in.

    unfortunately, i can’t set up a sending of the submission at the console.

    tried different settings already…

    the submission comes to the wh-admin > Contact Form > Submissions and i can see it,
    but the mail-box is still empty

    Using a free vesrion, 2 forms on 1 website

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi, @utaadmin!

    Thanks for posting about this issue!
    This might be a problem related to the hosting configurations of your website. Here’s how you can test that.

    Please install WP SMTP plugin and go to Settings > WP SMTP page. Scroll down to the bottom and send a test email to your email address.

    If the test email will be sent, then the issue is triggered by Contact Form Maker plugin, and we will need to have a closer look.

    But in case the test email fails, the problem is on the server of your website. Please contact your hosting provider in this case, and ask them to enable email functions on your site.

    Thanks! Have a great day!

Viewing 1 replies (of 1 total)
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