• Resolved oregondoglife

    (@oregondoglife)


    I have spent three hours on this and I am lost. I have an account with sendgrid and I have an API, and I am totally confused what to do next. Can you please give me clear step by step instructions on what to do? Where do I put the API? My host is siteground and they say I need an SMTP wordpress plugin. Is SMTP and API the same thing? Do I need that in order to make this work? I really, really wish you would make this more automated. This is ridiculous. I also do not know how to download and then upload the extention for this. Why don’t you just include it to avoid all this mess. Please help me. I plan on purchasing the upgrade in a few months, but I need to get this to work first or I am going elsewhere. I am not that hopeful as I see little help given to anyone in this forum

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    1. install the sendgrd plugin for wordpress: Newsletter out of box uses wordpress to send emails and with sendgrid plugin you can redirect all wordpress sent emails to them
    2. set the sendgrid smtp on newsletter smtp config panel
    3. install the professiona extension “sendgrid” for Newsletter and you get even the bounce management

    Choose one of the three ??

    Stefano.

    Thread Starter oregondoglife

    (@oregondoglife)

    Your instructions here are way to vague. Are you serious? I downloaded the extensions after paying your 45 dollars. How do i uopoad the files to wordpress? I have read your how to install e4xtentions, and it tells me NOTHING? How do I get the extensions from my desktop to WordPress?

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, this is www.remarpro.com, the support forum for Newsletter free version, not for the commercial extensions. That is way it was absolutely not clear what you were talking about.

    Please go to the professional extension site, https://www.thenewsletterplugin.com and use the ticket system to open an help request.

    BTW after the purchase you got an email with your license key to be set in the main setting of Newsletter. Then from the extensions panel directly in your blog you can install the sendgrid extension.

    You can get the api directly from the sendgrid console, see the documentation on https://www.thenewsletterplugin.com, is just a matter to copy an api key. Of course you should follow all the sendgrid configuration and domain validation steps required by sendgrid.

    Stefano.

    Thread Starter oregondoglife

    (@oregondoglife)

    Been there done that, Your support tickets response was to send me a link for the vague instructions I already read which tells me nothing. I got the account with sendgrid. I got the API. I went to the so called extensions panel. This “panel” is just where you download it to your desktop. Which I have done. NOW WHAT? How do I get it from my desktop to wordpress? It seems like a pretty simple question that you will not answer. YOUR SUPPORT SUCKS, I want my 45 dollars back NOW. This is ridiculous

    Thread Starter oregondoglife

    (@oregondoglife)

    I finally figured out I apparently could not locate the extensions control panel, and having done that I am now able to get this to work, but the journey it took to get here was ridiculous

Viewing 5 replies - 1 through 5 (of 5 total)
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