Problem updating 1.2.2 to 1.2.3!

  • ResolvedPlugin Support LiteSpeed Lisa

    (@lclarke)


    7 years, 5 months ago

    Hello!

    We’ve been made aware of a problem that some of you are having upgrading our cache plugin.

    When trying to update from v1.2.2 to v1.2.3, an error causes you to be unable to load any wp-admin pages.

    This was caused by a compatibility issue with PHP 5.3. We’ve fixed the bug and made a new version of the plugin available (v1.2.3.1).

    Unfortunately, if you have experienced this error, you are still locked out of your WordPress Dashboard. The only way to get back in is to manually delete the plugin. (If you don’t know how to do this, please contact your system admin to do it for you!)

    Once LiteSpeed Cache is deleted, you will be able to get back into wp-admin, but you will no longer have LSCache in your plugin list.

    Navigate to Plugins > Add New and enter LiteSpeed in the search box. LiteSpeed Cache should be the first result. Press the Install Now button to once again install LSCWP.

    We sincerely apologize for any extra work this causes you! Please get in touch here if you have any additional problems or questions about this.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hai Zheng?

    (@hailite)

    If you have WHM, you can use force version change to upgrade to v1.2.3.1. If you didn’t see v1.2.3.1, you may need to wait at most 24 hours.

    Plugin Support Hai Zheng?

    (@hailite)

    NOTE: this issue only happened when the PHP version is v5.3. Any version above 5.4 will not cause any problem.

Viewing 2 replies - 1 through 2 (of 2 total)
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