Mange Galleries – blank popups

  • Resolved falzon

    (@falzon)


    7 years, 2 months ago

    Has anyone encountereed this issue and knows how to resolve it?
    When in ‘Manage Galleries’ and atempting to edit the images from a gallery list (via the ‘View | Meta | Edit Thumb | Rotate | Publish | Recover | Delete’ option) I am seeing a blank pop up as per attached screenshots, for four of these edit options. Blank popup windows are appearing for Meta, Edit Thumb, Rotate and Publish. All the other options appear to have text and function correctly.

    I have attempted to debug by deactivating all of the plugins and just activating NextGEN Gallery, but this anomaly still occurs.

    Any solution would be greatly appreciated.
    —
    Chris

    • This topic was modified 7 years, 2 months ago by falzon.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    @falzon – Did you also try temporarily switching to a default WordPress Twenty series theme when you only had NextGEN Gallery active?

    – Cais.

    Thread Starter falzon

    (@falzon)

    @imagely – Thanks for your reply. Alas, I have just tried clearing the cache, reverting to a default WP Twenty Fifteen theme and only activating the NextGEN Gallery plugin – but the blank popup windows are still appearing for those four edit options.
    I have also tried running on IE, Chrome and Firefox but to no avail.

    Is there anything else I can try?

    FYI, site details are:
    Server Settings
    Operating System : Linux (64 Bit)
    Server : Apache
    Memory usage : 23.75 MByte
    MYSQL Version : 5.5.51-MariaDB
    SQL Mode : Not set
    PHP Version : 5.6.30
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 128
    PHP Max Upload Size : 2047M
    PHP Max Post Size : 2047M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 86400s
    PHP Exif support : Yes (V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes
    Graphic Library
    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : No
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : No
    XBM Support : Yes
    WebP Support : No
    JIS-mapped Japanese Font Support : No

    – Chris

    Plugin Contributor Imagely

    (@imagely)

    @falzon – Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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