Since latest update lots of issues The Events List Widget

  • Resolved stswithuns1

    (@stswithuns1)


    7 years, 6 months ago

    since the update for event calendar pro we have loads of issues.

    a) some displays now odd see below
    b) we have lost the events list widget on our home page and others

    its one of the event calendar own widgets – called The Events List Widget – I modified it using an example from their site: https://www.wpfangirl.com/2015/modifying-the-list-widget-in-events-calendar-pro-to-show-images/ – and we have our own customisations in our theme folder under a folder called “tribe-events” as they recommend… all was fine until last update it seems…. so would be nice to know what was changed in their release / latest update that may have caused issues with list widget

    have no idea why it is now showing images as medium size and not thumbnail? Seems to be a whole heap of issues caused by that last update… same goes for the upcoming events list. Let’s make the September banner changes live and leave the upcoming events list off for now – then you can contact the calendar guys and tell them we had lots of issues eg https://www.stswithuns.org.uk/events/2017-08-04/ – before we go down the route of restoring backups to older versions of the whole site

    I cant tell easily why the upcoming events list is not showing – looks like some files have been overwritten maybe or using older versions… the upcoming events list used several files and I cant track it all down quickly – might be easier to chase the calendar guys as their update caused it all? It shouldn’t have as previous ones were fine…

    The page I need help with: [log in to see the link]

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  • Hey @stswithuns1

    It sounds like you used a customization for the Events Calendar Pro.
    If you are indeed a premium license owner, I would highly recommend getting support in our premium forums (which is much faster): https://theeventscalendar.com/support-forums/

    This would allow you to share your theme files and your system information, which would help resolve this issue.

    Otherwise, there are 2 ways to troubleshoot:

    1. Deactivate each of your customizations one-by-one until you find the culprit(s). Once that is done, compare that file to the latest version and perform the required fixes.
    2. Completely remove the /tribe-events/ folder customization and bring them back one-by-one (at least this will allow the site to work)
    3. Downgrade to the previous version: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

    Have a great day!

    Geoff B.

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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