Checkout page not showing remarketing tags

Hi @echofloripa

I’ve been able to replicate the issue. On some pages like this onee: https://www.tudosaudavel.com/categoria-produto/alimentos-e-bebidas/leguminosas/feijao/

The remarketing code doesn’t show the product ID and other product specific details.

But the problem is not within our plugin. It seems like some of your product pages have not been set up in a standard WooCommerce way. https://take.ms/JohYO

When a standard product page is being opened by a visitor, our plugin detects the product page by using the function is_product. But in your shop the function does not detect a standard product page. So the conclusion is that probably your web developer has used ‘pages’ instead of ‘products’ to set up the view for your products.

There is nothing that we or our plugin can do about this. It only works correctly if you show the standard product pages to the visitor.

On the other hand, some of the product pages use the standard WooCommerce product template, like this one: https://www.tudosaudavel.com/produto/oleo-de-coco-extra-virgem-500ml-copra/

Here the remarketing code shows the correct data: https://take.ms/57zIh

On the bright side: Once the visitor goes into the cart all the regular product codes appear in the remarketing tag. https://take.ms/Th0ih

Also the general tags are correct: https://take.ms/sreBq

I didn’t go all the way to purchase a product to see if the tag on the thankyou page is correct too, but I would assume yes, as long as the the developer didn’t change anything to the standard WooCommerce thankyou page template.

To solve your issue you will have to switch all product pages to the standard WooCommerce product pages.

• This reply was modified 7 years, 3 months ago by alekv.
• This reply was modified 7 years, 3 months ago by alekv.
• This reply was modified 7 years, 3 months ago by alekv.

Actually, this page:
https://www.tudosaudavel.com/categoria-produto/alimentos-e-bebidas/leguminosas/feijao/

Is a product category page, not a default product. And as far as I know, it is the default woocommerce product category page. If you kindly could test the post checkout tags, that would help to give some feedback to the theme developer.

I use the flatsome theme, the most sold woocommecer theme.

best regards

Hi @echofloripa

As explained above.

In those cases where you use standard product pages the remarketing tag works fine. (see above)

The category pages work fine as well: https://take.ms/QwdfB

The cart page works fine too, the remarketing tag shows the correct data. (see above)

On the shipping/billing page there is a remarketing tag, but it contains no product data. That is not necessary as per logic and per Google specification.

So there is no need to fix anything within our plugin or the base theme.

Your AdWords agency needs to be more specific with their request.