Buying upgrade Final Tiles Grid Gallery Lite

Hi,

you can be sure, you won’t loose any gallery or setting. There’s not a single line in the code where galleries are deleted or reset, unless you manually click on “delete”.

Here is how it works when you upgrade:

1) after purchasing you’ll get a zip with the PRO version
2) deactivate the Lite version
3) install and activate the PRO version

then you will have all features available.

Cheers,
Diego

Thanks for the answer! ??

Ok… but if i deactivate the Lite Version and install and activate the PRO version… what happens to my photos and galleries? Galleries remain configured in Lite version… right? Should i export all galleries to PRO version (i don’t know how if is this the solution) or i have to recreate galleries inside PRO version? Sorry but i don’t understand this…

But mainly i’m interested ONLY in support step by step with wordpress upgrades… if i purchase your product (i’m not interested in all features, i’m only interested in plugin upgrade) you will give assistance also with LITE version? i’m afraid to modify anything now it works great!

Thanks in advance, regards.

Ok… but if i deactivate the Lite Version and install and activate the PRO version… what happens to my photos and galleries?

Absolutely nothing. All galleries and settings will be untouched and yet visible to the pro version. You don’t need to do anything special, you don’t have to export galleries or settings or whatever, that would not be much friendly for my users ??

I can give priority support for the lite version too. I’m only a bit confused because I don’t see why you want to upgrade if you don’t need extended features. Do you just need help with the lite version?

No no! Lite version works great and i don’t need help, many thanks!!

I need only upgrades step by step (your plugin and wordpress) and so for many and many years i’m sure that your plugin will work great!! Basically this is the only problem in my mind…
To do so i would purchase the product without install PRO.. i read that is necessary to buy the product for support. Is it correct?

Many many thanks!

(sorry for my english ?? )

• This reply was modified 7 years, 6 months ago by ilmaxx.
• This reply was modified 7 years, 6 months ago by ilmaxx.

Your English couldn’t be worst than mine, don’t worry.

So, if I understand you’d like to purchase support in case you have issues when you upgrade the plugin or WordPress, correct?

Support for Lite version is free but it’s not priority, sometimes I can answer in few minutes, sometime in few days. Yes, you could purchase the PRO version which has an option for 6 or 12 months. There’s not a lifetime support, currently.

eheheheh thanks! ??

Yes correct! Support is another thing and i’d like to have (but is not necessary cause my job works great!), but the PRINCIPAL problem I’m afraid one day in the future wordpress will be upgraded and your plugin not and so two things are incompatible… i want to purchase your product to guarantee against malfunctioning and not working… for this reason!

Sure for many years will you upgrade LITE version for free? Is it real? ??

Many thanks, have a nice day! Regards.

Well, as I said I don’t have a lifetime plan for support. I’d say you could just purchase a license whenever and only if you’ll have issues, I guess it doesn’t make much sense buying it if you don’t need it.

Sure for many years will you upgrade LITE version for free? Is it real?

There must be a misunderstanding. I don’t mean I’ll upgrade the lite version to the pro. I mean I constantly add functionalities and fixes to the lite version. And since the lite version is the main source of sales of the pro version you can be sure I really care of keeping things as they are.

This is working since 2014 so I don’t see a reason why I should change something. The freemium model is probably the best monetization model currently.

I guess it doesn’t make much sense buying it if you don’t need it.

Ok!! Many thanks!! ??

There must be a misunderstanding. I don’t mean I’ll upgrade the lite version to the pro

Ah no no! Sorry my english is very very bad know it… ?? i don’t mean UPGRADE sorry… i mean UPDATE, and so LITE version updated (will the update of the plugin follow the update of wordpress in the next years) for many many years… i was only afraid that LITE version, at a certain point, could be not working in the future.

I understand that i don’t have a lifeplan support, but (for example) in 2024 the LITE and PRO plugin will not work (because you will live the project), what i have to do (in a short time compatibility with wordpress could be compromised)? Purchase a particular licence for support? Only for me? ??

Sorry for long post but now i hope you understand my fear… Thanks in advance, regards!

• This reply was modified 7 years, 6 months ago by ilmaxx.
• This reply was modified 7 years, 6 months ago by ilmaxx.

Hey, I’m sorry, I don’t know why I have not received a notification about your last reply.

Well, following your example, even if you could buy a lifetime license for support and I’ll leave the project, the license would not be really useful anyway ??

No problem! ??

Sure you’re right! Misunderstanding was born here –> https://goo.gl/FrzN6L
In this page was written “Included: Future updates – Included: 6 months support from GreenTreeLabs (extended 12 months)” and so i have reason to bieleve that support (future support) is only with PRO version… ??

If i’ll have some problem, possibly, also downgrade to the previous version of your plugin will be successfully… i think..

Thanks for understanding and for your patience! Best regards!