No email sent from Contact Form

  • Hi folks !

    I am having some trouble with my website … I am using a Contact Form 7 plugin to create different forms (mainly the contact form). I created a new form, no problem, put it on the contact page, no problem neither, but when I try to test the form, it gives me a confirmation that the message has been sent, but nothing seems to come out of my server … I am operating a Plesk Panel, and something makes me wonder if the problem is not from the server itself … When I tested my newsletter sub form, all the addresses I tested it with got into my database, but I never received the confirmation e-mail …

    What do you think ? I have been trying to solve this for a week, I’m starting to lose it now !

    Thanks everybody

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    I have the same problem. After upgrading to 4.8.1 no emails could be send anymore. Have two homepages, with two contact forms each and all are not sending anymore.

    When pressing the send button thw “wheel” is turning endless.

    I have Postman SMTP and Test Emails from the are send without any problems. This happend after upgrading to 4.8.1.

    THX

    Site: yogaraum7.de and soham-wellnessmassagen.de

    • This reply was modified 7 years, 3 months ago by tobi74.
    andy

    (@sanddanser)

    I hope you don’t mind me joining this as I’m having the exact same issue and have been for months now! I’m keen to see if there’s a fix for it as I’ve always used contact form 7 without any issues.
    If I send an email from the form to my business address I get it via webmail but not in my email program (WLM) and if I send one to my gmail address it doesn’t come either?

    TO ALL WHO HAVE THIS PROBLEM:

    I followed the typical steps of deactivating plugins 1 by 1. Checkout:

    FAQ > The spinning arrow icon shows up once I submit a form, but then nothing happens.

    I found that this plugin was causing CF7 to not send:

    Fast Velocity Minify

    All contact forms on 2 websites are now good to go. Will find a different solution to minify.

    I’ve deactivated all plugins – 1 by 1.
    I’ve created a new and very easy contact form.

    No change:
    – message: OK
    – no mail arrives in my in-box

    Worked without any problem before update to 4.8

    andy

    (@sanddanser)

    I’ve just uninstalled contact form 7 and am trying ‘fast secure contact form’ and when setting it up I stumbled upon this which is maybe why cf7 isn’t working for us? It says it needs a return email address which I’ve never had and maybe our hosts (123-reg for me) cant send our emails cos of it?

    Return-path address sets an email header for the address the messages are sent from. Some web hosts do not allow PHP to send email unless the Return-path email address header is set. It must be set to a real email address on your site domain, or mail will NOT SEND! (They do this to help prevent spam.) This setting is required by Yahoo, AOL, Comcast, Dreamhost, GoDaddy, and most others now.
    Enter just an email: [email protected]
    Or enter name and email: webmaster,[email protected]

    • This reply was modified 7 years, 3 months ago by andy.
Viewing 5 replies - 1 through 5 (of 5 total)
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