Menu has stopped working with WP 4.8.1 latest upgrade.

  • Resolved provinciacreative

    (@provinciacreative)


    7 years, 3 months ago

    The functionality is still there from the animations created before the WP 4.8.1 latest upgrade. However when I try to create a new animation, the menu icon on the page administration panel will not drop down. So I cannot create additional animations.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author eleopard

    (@eleopard)

    Dear Provinciacreative,

    Thanks for using the Animate It!

    Regarding you issue, could you tell me if you’re using any page builder, or is it default WordPress Editor?

    Because we have checked the Plugin on 4.8.1 and it is working fine.

    Thread Starter provinciacreative

    (@provinciacreative)

    First off great plugin. Second, we develop all of our sites through straight WP Editor. We have used the plugin successfully and our existing client websites using the plugin work great. However when we try to create additional animations, after upgrading to WP 4.8.1, we click on the icon in the WP administration panel and nothing happens I checked the websites that have not been updated to WP 4.8.1 and the plugin works fine?
    If you want I can send you login credentials so you can see. There are no plugin conflicts.

    Thank you in advance

    Plugin Author eleopard

    (@eleopard)

    Hi provinciacreative,

    Regarding the issue, for further assistance, could you please contact our technical team at [email protected]?

    Plugin Author eleopard

    (@eleopard)

    It was the WP there that was not updated to WP 4.8.1.
    Marking resolved.

    • This reply was modified 7 years, 3 months ago by eleopard.
Viewing 4 replies - 1 through 4 (of 4 total)
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