How to use recurring payment.

  • Resolved divya275

    (@divya275)


    7 years, 4 months ago

    Hello,

    How can I use recurring payment for our subscriber?

    If I have set recurring $15 / day then. I should set membership expired in other setting. Because what happens if I set membership expired then it will be automatic canceled.

    I think in recurring payment case should not set any expiration for membership right?then Recurring payment is working.

    can you please help me what exactly work recurring payment, How to test recurring payment withing days?

    Thanks
    Divya

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi Divya,

    Thank you for using Paid Memberships Pro.

    Would you mind telling me what payment gateway you are planning to use so I may look into this for you?

    You can use this level without expiration date as if the user fails to pay (for whatever reason) or if the user cancels their membership inside WordPress or inside the payment gateway their membership will be cancelled.

    • This reply was modified 7 years, 3 months ago by Andrew Lima.
    Plugin Author Andrew Lima

    (@andrewza)

    Here is documentation regarding setting up Membership Levels – https://www.paidmembershipspro.com/documentation/membership-levels/initial-membership-level-setup/

    I hope this helps.

    Thread Starter divya275

    (@divya275)

    Hello Andrew

    Thanks for your help, I got info about recurring payment.
    One question on my mind.
    1) If I have set monthly recurring payment for customer and not set expired date.
    Some reason customer payment will not done after month then this customer membership cancelled automatically?

    Thanks
    Divya

    Plugin Author Andrew Lima

    (@andrewza)

    Hi Divya,

    Thank you for the feedback.

    This is not default behavior, given that you are experiencing quite a few issues with your payment gateway I would recommend in reaching out on our Member Forums on https://www.paidmembershipspro.com so one of our support engineers can debug this issue for you.

    Thank you for your understanding and patience regarding this.

Viewing 4 replies - 1 through 4 (of 4 total)
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