Doesn’ t work – generic error

  • Resolved zulia87

    (@zulia87)


    7 years, 4 months ago

    Hello, I’ve installed and set up the plugin on a website I’m working at (www.studentiesplorano.it), but it doesn’t work… it always says “generic error” everytime i try to subscribe to the newsletter. I don’t understand what is the problem, maybe I haven’t set up properly…?!? Could u help? Tnks

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  • Plugin Author MailUp

    (@mailup)

    Hi zulia87,
    thank you for your message. It seems your MailUp account has been configured with a restriction on IP addresses. Please check out this page in order to understand how to register your IP address, or to disable the restriction if you prefer.
    Hope this helps, otherwise please let me know.

    Best

Viewing 1 replies (of 1 total)
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