Money back guarantee

  • Due to a complete lack of promised email support I am posting this here.

    I am requesting a refund of my purchase of the Premium Ultimate Showcase as I am throughly dissatisfied with it (as per your 2 week money back guarantee).

Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author Rustaurius

    (@rustaurius)

    Hi Alan,

    We’ve refunded your purchase. As mentioned in the one email we managed to get through to you, there is a problem with your mail server. We had 4-5 emails returned with the following failure notification:

    DreamHost Email Support

    <[email protected]>: connect to casedimage.com[66.147.242.155]:25: Connection
    timed out

    Final-Recipient: rfc822; [email protected]
    Original-Recipient: rfc822;[email protected]
    Action: failed
    Status: 4.4.1
    Diagnostic-Code: X-Postfix; connect to casedimage.com[66.147.242.155]:25:
    Connection timed out

    Please contact your mail host, so that emails can reach you in the future.

    Thread Starter casedimage

    (@casedimage)

    Thank you. No emails received though, have been receiving emails from others fine.

Viewing 2 replies - 1 through 2 (of 2 total)
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